craigix said:
They have never mentioned it actually, I'll ask them.
Kewl, thanks!
craigix said:
Speaking of incidents our bank manager is so difficult and IMO clueless to the Pandora project we are seriously considering changing banks right now, that may cause some hick ups for the card based orders. More on that soon.
Don't you mean something like:
Well we have a list of all who have already paid, so don't worry?
For gawds sake don't start any hiccups with the orders for people who have already had payment confirmation, a major order hiccup could cause a lot of distrust.
Some orders might just have to be refunded and then reordered, we can handle it all via email if it does have to be done. It would not effect all orders.
It's a pain in the arse if it has to happen, but our bank has been just about as difficult as possible throughout this project. I'd like to write up a whole blog post about it all but I've been advised against it. More juicy material for the Pandora story when we get around to writing it.
That is very disheartening. I'm already kind of on edge on whether the shipping deadline will be met and now this? What do you mean 'card' orders? Wouldn't almost all internet based orders be 'card' orders? If you don't mind me asking, what is it that the bank is doing? I can't imagine what would be that bad to have roughly 3000+ people resending their order again. What if the majority of those people took the refund and then decided to just keep the money? Maybe I'm misunderstanding this but you may want to explain it a little better for the rest of us. Thanks.