Ed wrote it (I edited it a little, just grammar) and the survey can only be accessed by people with remaining preorders. The email is quite long:
Hello,
First of all, sorry for the fact you still don't have your Pandora
And thanks a lot for your ongoing support, it's really appreciated and
we hope we will be able to reward that soon.
Please read this eMail carefully - as it links to a survey you have to
fill out.
If you haven't followed the full story during the last four years, you
can find a brief summary here:
http://boards.openpandora.org/index.php/page/articles.html/_/general-information/the-history-of-the-pandora-r57
Basically, besides all the delays where some were caused by us being
inexperienced and some because companies didn't give us a high
priority, the biggest issue was the PCB production company in Texas
which managed to break over 1000 PCBs... parts worth more than 300,000
EUR were lost with that. A crushing blow, especially for a small group
like ourselves...
Since then the production has been moved to Germany, everything is going
smoothly now. Things have been moving forward quite a lot during the
last year, and while we're regularly delivering units to our longtime
customers, we'd love to be able to speed up the whole process so you
can get your Pandora as fast as possible.
Production is fast enough to deliver all remaining units within
one week - the only thing preventing us from doing that is money. Right
now, we're using all the profit from new sales to ship out the
remaining preorders, as well as donations from forum members.
However, there are other ways to speed up the delivery of the remaining
units, and this is what we now want to do. It's already possible for
every preorderer to update to an instantly delivered 1GHz unit for
production costs price, which is 270 EUR (excl. VAT) Based on the
feedback we got from some of you, there's a general interest to upgrade
to the 1GHz Pandora, however, the price is too high for most of you.
That's why we want to try to give you a better offer.
To be able to do that, we have to gather accurate statistics, so
please fill out the following survey. It will help us create a
well-thought out plan for the delivery of the remaining units.
Important (in case you want to upgrade):
You will NOT have to make any payment before your unit is ready to be
shipped! We will notify as soon as it's ready and will send you a
voucher. You can then use the voucher at EvilDragons Shop
(www.dragonbox.de) and the Pandora will be shipped right away, without
any further waiting.
And of course: I know everyone would love to get the upgrade as cheap
as possible. However, every EUR we get more significantly speeds up the
delivery of the remaining units. So please don't simply select the
cheapest option, but think about it and choose the one you REALLY would
be fine with.
Thanks a lot for your patience and support - without the support of the
community, we would've given up a long time ago, but we want this to work
and for you to receive your Pandora.
Even today it is still a totally unique machine and offers amazing, heavly
optimised performance, the latest emulator releases include an NDS emulatior!
Please visit this URL and complete the form: