Should I have received my final order eMail already?

[Null]

232rd Jan.

 

[Bagpussawake]

Doh!

 

[Confuzzled]

My invoice number is #0107XX so pretty close to the #010627 one listed the last time the first post on this thread was updated on 232rd Jan.

That's August 20th in non-leap years.

Much like December 37th is a coded reference to the Capitol riot/insurrection/perfectly normal political protest that took place on January 6th 2021

 

[directive0]

Hi @EvilDragon can we get an update? Have the new cases been coated? Has assembly resumed? Any news is appreciated, thanks!

 

[pyrat]

I've heard @EvilDragon got COVID-19 in Gamescom. I don't remember how long ago that was. He's hopefully recovered, and hopefully wad asymptomatic or mild, I don't know, but even if he's working again he may well have some backlog to clear. I guess it's none of my businesses, but I'd still love to hear he's well.

 

[levi]

He tweeted about in in his shop channel on 1st September. I'd hope he's better from the main symptoms though I don't know what kind of long covid if any is prevalent from the gamescom variant.

 

[netcat]

gamescom variant. he he. I want it!

 

[Caanunoo]

Hello,
is there a way to know when i will receive my Pyra or in batch i am please ?
It's hard to wait without knowing, without having any information.

 

[levi]

Weekly Pyra Preorder Stats

This is the new home for my weekly pyra preorder stats posts, after its original home disappeared off the bottom of the first page of pyra news. It was inspired by vcoleiro's epic first 60 days of preorders, starting here, and my continuation starts here. So, without too much further ado...

pyra-handheld.com

 

[Arkay Firestar]

Feels like it’s been forever since the last update. Hopefully you’re ok, Michael!

 

[Null]

Hopefully you’re ok, Michael!

It looks like he may have become involved in a sticky situation.

 

[chomwitt]

Having been 'burned' once in neo900 and having spent hours visiting and asking and emailng just to learn the most basic question a person could have regarding his order and having
read about @EvilDragon workstress and getting in account the covid-supply crisis chain events and the war that further complicate things i want to say that :

Ok , there is a risk , it was stated in the preorders , more risk was added due to non-controllable factors but it seems very likely that the pyra team made mistakes in how it handles the preorder queue.
I sense a disincentive established in being forthcoming and open about the preorder queue status.

Please prove me wrong . Allow us to the most basic info. In what rank is each order , in what batch it belongs ,and a possibly estimate of delivery.

 

[netcat]

my longstanding wish is that place in the queue be shown by https://dragonbox.de/checkpyra
it's like, a one line code change.

 

[monty]

Having been 'burned' once in neo900 and having spent hours visiting and asking and emailng just to learn the most basic question a person could have regarding his order and having
read about @EvilDragon workstress and getting in account the covid-supply crisis chain events and the war that further complicate things i want to say that :

Ok , there is a risk , it was stated in the preorders , more risk was added due to non-controllable factors but it seems very likely that the pyra team made mistakes in how it handles the preorder queue.
I sense a disincentive established in being forthcoming and open about the preorder queue status.

Please prove me wrong . Allow us to the most basic info. In what rank is each order , in what batch it belongs ,and a possibly estimate of delivery.

We have had a decade of very frank and open communication from @EvilDragon. Therefore it is worth assuming that the issue is not, fundamentally, about communication, even if this is a long period of silence.

We may all want more information about when the Pyra will be delivered but at the moment it looks very much like the issue is not the pre-order queue, whether it is well organised or not, but the supply of Pyras and labour. Given those problems even a better organised queue would still mean very long waits with entirely unreliable dates (thanks to supply chain and assembly line issues). Its understandable we want better idea of our place in the queue, but if the queue isn't moving it means nothing, whereas if the queue was moving at a clip it also wouldn't really matter.

Personally I would have cancelled my order, but that I'm loath to take a lump out of a project I like very much on a human level.

 

[chomwitt]

We have had a decade of very frank and open communication from @EvilDragon. Therefore it is worth assuming that the issue is not, fundamentally, about communication, even if this is a long period of silence.

We may all want more information about when the Pyra will be delivered but at the moment it looks very much like the issue is not the pre-order queue, whether it is well organised or not, but the supply of Pyras and labour. Given those problems even a better organised queue would still mean very long waits with entirely unreliable dates (thanks to supply chain and assembly line issues). Its understandable we want better idea of our place in the queue, but if the queue isn't moving it means nothing, whereas if the queue was moving at a clip it also wouldn't really matter.

Personally I would have cancelled my order, but that I'm loath to take a lump out of a project I like very much on a human level.

When did the queue stopped moving ? I ask because i gave 70euros to change a ''coupon'''(*) (of 330euros) to a preorder 6 months ago and nobody stopped me...

(*) As i've said in a previous thread that 'coupon' of mine was 'unsupported' and in autopilot , meaning it never came any email to inform me that it's status changed .

 

[chomwitt]

That's what someone will see landing in https://pyra-handheld.com now

So if queue is frozen shouldnt that banner change ?

 

[pimaster]

That's what someone will see landing in https://pyra-handheld.com now

View attachment 38351
So if queue is frozen shouldnt that banner change ?

Over 150 units have already been shipped to the users.

While assembly itself still is a bit slow due to some issues we had with the case, we are working on improving the speed and fixing these issues in the near future.
We already have over 500 full boards produced, so we can still assemble over 300 before the next PCB production run is needed.

We have around 1000 preorders, so it will still take a while until all of these are delivered, but we're getting there!

Please read carefully before placing your preorder!
* The payment for the preorder is a DOWNPAYMENT! The final payment will NOT be necessary before the device is ready to be shipped.
* The downpayment will be used to order the parts that are necessary for the production of the devices. This means, that it might not be possible to get a refund right away if you want one. (Normally, it is possible as the shop has funds as well, but I just thought I might warn you).
* We cannot say for sure when the delivery will happen. In case any issues occur, we rather fix them than rush things out. We think we'll be able to deliver the Pyra sometime this year though!
* Be aware that there is ALWAYS a certain risk with such crowdfunding / preorder projects. We already have working prototypes, so it's unlikely the project will fail especially as we already have enough preorders (500) to ensure that the production will go ahead. The risk shouldn't be too high, but I just wanted to point that out.

What more do you want?
The devices aren't ready to "order" because ED doesn't have stock on a shelf, so you "preorder" them.
ED didn't have the capital to have all of the items produced at the one time, so he is doing it in batches. Means less items taking up space in his shop. He needed a bigger shop anyway.
You've seen people actually get their units right? ED made a big push to start shipping in 2021 after all the frustrations COVID brought.
You've heard from ED that he is committed to getting a unit to everyone who ordered right? I'm not sure if he has come out to say it but the way he talks about it and is exhausted from all of the challenges he's had to overcome speak volumes.

 

[chomwitt]

What more do you want?
The devices aren't ready to "order" because ED doesn't have stock on a shelf, so you "preorder" them.
ED didn't have the capital to have all of the items produced at the one time, so he is doing it in batches. Means less items taking up space in his shop. He needed a bigger shop anyway.
You've seen people actually get their units right? ED made a big push to start shipping in 2021 after all the frustrations COVID brought.
You've heard from ED that he is committed to getting a unit to everyone who ordered right? I'm not sure if he has come out to say it but the way he talks about it and is exhausted from all of the challenges he's had to overcome speak volumes.

I found i think my oldest instance :Oct 8, 2021

Well.. i understand the difficulties. Being supportive of an open project i guess means among other things patience.
But the 'openness' in my view should be extended and in some other processes like having a visible order queue .
I mean having patience and seeing the line in front of you is one thing, having patience and faith is another .

 

[pimaster]

Here are the first 25 weeks of orders in 2016. If you were excited to order in the first week, you would have placed your order and immediately checked the graph. Maybe even posting to claim your estimated position.

So, it's time for week 25. We had 9 real orders last week; how many this week?

Week 01 (01/05-07/05): 563 pre-orders (000-563)
Week 02 (08/05-14/05):  82 pre-orders (563-645)
Week 03 (15/05-21/05):  53 pre-orders (645-698)
Week 04 (22/05-28/05):  28 pre-orders (698-726)
Week 05 (29/05-04/06):  29 pre-orders (726-755)
Week 06 (05/06-11/06):  16 pre-orders (755-771)
Week 07 (12/06-18/06):  16 pre-orders (771-787)
Week 08 (19/06-25/06):  15 pre-orders (787-793)
Week 09 (26/06-02/07):  10 pre-orders (793-803)
Week 10 (03/07-09/07):  20 pre-orders (803-823)
Week 11 (10/07-16/07):  10 pre-orders (823-833)
Week 12 (17/07-23/07):   7 pre-orders (833-840)
Week 13 (24/07-30/07):  12 pre-orders (840-852)
Week 14 (31/07-06/08):   7 pre-orders (852-859)
Week 15 (07/08-13/08):   4 pre-orders (859-863)
Week 16 (14/08-20/08):  12 pre-orders (863-875)
Week 17 (21/08-27/08):   2 pre-orders (875-877)
Week 18 (28/08-03/09):   1 pre-orders (877-878)
Week 19 (04/09-10/09):   9 pre-orders (878-887)
Week 20 (11/09-17/09):  11 pre-orders (887-898)
Week 21 (18/09-24/09):   6 pre-orders (898-904)
Week 22 (25/09-01/10):  -8 pre-orders (904-896)
Week 23 (02/10-08/10):   8 pre-orders (896-904)
Week 24 (09/10-15/10):   4 pre-orders (904-908)
Week 25 (16/10-22/10):   7 pre-orders (908-915)

Now, you joined in 2021. You say that "Unfortunately i dont kept the date but must have passed two years at least" so at the earliest you may have placed it in 2019. Even at a 2018 order, you are at the end of the queue.

Well.. i understand the difficulties. Being supportive of an open project i guess means among other things patience.
But the 'openness' in my view should be extended and in some other processes like having a visible order queue .
I mean having patience and seeing the line in front of you is one thing, having patience and faith is another .

An order queue requires more work. How accurate does it need to be? Because effort would need to put in to account for the pre-preorders who secured their spot before the preorder began.
And then when ED finally catches up with preorders... all that work to display an order position is worthless.
It's really hard to justify 'side projects' if they aren't needed when you complete the main project.

In its place, I offer a poem:

T.T.T.

Put up in a place
where it's easy to see
the cryptic admonishment
T.T.T.

When you feel how depressingly
slowly you climb,
it's well to remember that
Things Take Time.

 

[chomwitt]

Respecting other's time shouldn't be mutual ?
Anyway if i am at the end of the queue as you say there is no point in waiting and asking.