Mweston, thanks for all the details. A few questions still, though.
MWeston said:
Since they didn't ship sample cases last weekend, I told them to assemble a unit themselves and make sure it fits. They did that and said it went together with no problems. They also still wanted to send me the samples so I said whatever and to ship them but they fit so we can just take the first 1000 cases without delay (other than any they fabricate from this point on). They have said over and over that these painted cases look very professional and we should be very pleased. They also said that with complicated molds like ours, painting is usually standard practice. They say they use a high quality, lead free paint that they claim has good scratch resistance properties.
That sounds wonderful. Thanks for the news. To clarify, is that "They have 1000 cases now, and they are just waiting on the OK to paint them", or "They're waiting on the OK to [still] make the 1000 cases, and *then* paint them"?
Since you're going to be getting one of the latest beauties, and can see the quality, will that be sufficient to then OK the next 3-9 thousand? Ideally, they'll still ship off the first 1000 so you can start assembly already, but given how long they seem to take, I'd hope you give the go-ahead for the remainder ASAP so they don't cause yet still more delays.
MWeston said:
A very important detail they told Fatih last night was that the paint is only applied to the outside of the case so all internal tolerances are unaffected which is great! That was my main concern anyway. My next concern was to make sure they don't paint inside the hinge hump edges so that when the lid is installed, it won't scrape back and forth. Fatih has been instructed to make sure they understand this but they are not idiots and they do know how this thing goes together. The main issue will be for them to make sure the paint facility crew knows this too.
That's interesting. I wonder how they do that. Is that the outer (e.g. only one) side of each piece, or whatever the outside of the case actually is. I ask because the "outside" of the middle piece (which has all they keymay holes) is actually the sides/edge, and someone else expressed concern about the clearance on those with paint. Same thing for the d-pad and buttons, including the shoulder ones (can we get those without paint?).
MWeston said:
About the silkscreen: Yes, three days is what they said it would take but the problem is that it might be wrong still. Then it is five days to send me samples to review, then three more days to try again, then five more days shipping....etc. The thing is that based on what we've seen, we're not so sure they will get it right and it could be a month before they do.
Urk? That's completely contrary to what you (not even craigix) told us a little over a month ago:
http://www.gp32x.de/board/index.php?/topic/52316-when-the-pandora-cums/page__p__823053&#entry823053
MWeston said:
These cases will not have a silkscreen as that would push delivery out into April and even then Craig worried they would screw it up and stiff us with the cases. The problem is the mold company outsources the work and so they all have to be packaged up carefully, sent to this other company, printed, repackaged carefully and sent back to the mold company to be shipped to Craig with everything else. It could cause as much as another month of delays with the way we should trust them.
I understand that wires in communication get crossed (like just recently) but that's a doozy of a confusion. Not wanting to do it because it'll take a month to get them to get it printed just right is understandable. Not wanting to do it because it'll take a month to ship/print/return is also definitely understandable. I just want to make sure everyone's on the same page.
Again, I'm not trying to second-guess you, or contradict what you're telling us. I'd just like to figure out all the details as they are. It helps us (well, me, at least) better understand what's going on behind the scenes, and the reasons.