Should I have received my final order eMail already?


Are orders fulfilled in the sequence of invoice number?

I suppose that, for optimization, orders are never fulfilled in order, unless it is a totally automated process...

For example, batches of orders from the same country could be fulfilled together to send the packages with the same courier... or Pyras with the same color are sent all together before the orders for the other color... etc...
 
I suppose that, for optimization, orders are never fulfilled in order, unless it is a totally automated process...

For example, batches of orders from the same country could be fulfilled together to send the packages with the same courier... or Pyras with the same color are sent all together before the orders for the other color... etc...
Just to add, cellular modem models vs non cellular ones on top of variations of the cellular model modules NA vs EU and such.
 
Is there an information which day of preorder is served at the moment?
I ordered 02.05 / payment confirmation 04.05.
 
Is there an information which day of preorder is served at the moment?
I ordered 02.05 / payment confirmation 04.05.
I'm not sure about the exact time, but it was in the first two hours after preorders were opened. Payment confirmation was a few days later, but ED stated sometime ago, that date of order is the relevant thing.
It's a chrome 4G EU model, sent to Germany.
 
Sorry for that. I should tell that i already paid the full price a year ago when checking the link from post 1 and it said your order will soon be ready. I did NOT receive an EMAIL saying my Pyra would be ready. So maybe we both are in the next batch of assembly and mails will go out soon and ed had one on the shelf already and just send it to me.
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Well, if i remember correctly i made a checkout at the shop and entered my shipping address. But no warranties ;)
I did the first page link thing and completed the final payment in Feb 2022 (order 010582). No tracking yet (store order history page also has a blank for the tracking number).

Oh well, it's still doing better than the mocap suit I ordered in 2014 (maybe one day...). :)
 
I did the first page link thing and completed the final payment in Feb 2022 (order 010582). No tracking yet (store order history page also has a blank for the tracking number).

Oh well, it's still doing better than the mocap suit I ordered in 2014 (maybe one day...). :)
Now also doing better than the Mycroft AI assistant I backed in 2018. I just got an email saying backers won't get their rewards, the company is closing, but people who order now on the web store can get one (they have stock). :(
 
Now also doing better than the Mycroft AI assistant I backed in 2018. I just got an email saying backers won't get their rewards, the company is closing, but people who order now on the web store can get one (they have stock). :(
That's bad. I almost backed them too.
 
Now also doing better than the Mycroft AI assistant I backed in 2018. I just got an email saying backers won't get their rewards, the company is closing, but people who order now on the web store can get one (they have stock). :(
$499 is not something I would pay twice to get one I guess.
 
$499 is not something I would pay twice to get one I guess.
At least the original price I paid was $224, which turned out to be way less than it cost to make. (They also lost over a million dollars to fighting a patent troll)
But the company is closing and they are handing off the software side to someone else, so seems a risky purchase.

They tried to do the same thing as we had here for the Pandora: new sales at the higher price covered the costs of making backers units. But it didn't work for them.
 
So I've gone back and looked at my emails, and checked with the store, and I ordered on July 9, 2016. Its been so long, that I don't remember how it was supposed to go. I apparently got an email from Dragonbox saying "Thanks for your order of the gift voucher! We are pleased to offer you a gift voucher worth 330 Euro that you can use on your next order by using the following code: "

Was I supposed to use the gift voucher to actually order one of these even though my Store order history shows it as a Pyra Pre-order?
 
Strange, i inserted the Ordernumber of the Pree Pree Order (290 €), and the Pree Order (110€) but it said its ditnt found the Number,
i dont wait for my Pyra it was just a test, but shouldnd it say (You allready got your Pyra) ?
 
Strange, i inserted the Ordernumber of the Pree Pree Order (290 €), and the Pree Order (110€) but it said its ditnt found the Number,
i dont wait for my Pyra it was just a test, but shouldnd it say (You allready got your Pyra) ?

Pyras that have been shipped are removed from the list.
 
Mine was too, I was 28 if I remember correctly but got Pyra 37 or 36, but booth where 4GEU Units and the User who got mine was fine whit keeping the wrong number, and mee two ..
 
That's great news progress is being made! I'm a little concerned though, the first post in this thread has been updated to say:

"You're unit shouild be ready if you have placed your order before 05/01/2016 02:37:00 (that's up to invoice #010893 - and maybe some higher ones as well, as an order with bank wire haven't received an invoice number until the payment arrived)"

When I go to the "Is My Pyra Ready?" link it tells me that, either my order number is incorrect or my Pyra is not ready but my order was placed on 05/01/2016 12:45:XX and my invoice number is #0107XX. What's the best way to contact ED to check? (I don't want to add unnecessary noise to his comms channels but I also don't want to miss my Pyra!!)
 
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