Did you order from Craig Rothwell (UK based, former gbax.com) or from Michael Mrozek (Germany based, www.dragonbox.de)I cancelled my order two and a half months ago. Cancellation was confirmed. My refund (which I requested by bank transfer (details were provided)) has still not been paid.
It isn't a fraud but depending on where you ordered the Pandora from it could take a while till you get your refundIs this fraud? Should I go to the police?
This http://boards.openpandora.org/index.php/topic/11679-information-for-new-and-old-customers/#entry217224 is a summary of the situation.You can find my account of the same name of the old GP2X boards from years ago. Not a troll, just never posted on the newer boards before.
Since the first production factory destroyed a lot of mainboard and won't pay for the damage, there is no money left to refund you. But there is money from an investor, which is used to produce new Pandoras. With the profits from selling them, the investor is getting his money back and the remaining preorders are fulfilled. When they are fulfilled and the investor got his money his back, I think ED will pay refunds. I would recommend, you cancel your cancelation and take the console and sell them at ebay or something. They archieve quite good prices.6 months now since I cancelled my order. Still no refund! Anybody wish to comment?
Mhhhh… Even if ED is a really nice person, I doubt he could afford to pay for refunds asked to another company…[…] I think ED will pay refunds.[…]
This are hard facts and can't be changed. If you order something from a company and pay in advance, and the company went out of bussisnes, you have lost your money when they fill insolvency. It is nice from ED (and like it looks like since a few weeks Craig too) to continue production and try to fullfil preorders instead of giving up. It is important to understand that you ordered from a company (Open Pandora Ltd.) not a person. The person who owns the company, doesn't need to pay the refund with its own money, just the money the company owns.