New cables, more boards (2011-04-15)
- Thread starter EvilDragon
- Start date
Nintendo
Nintendo Switch
Please do, mate. Or alternatively have you tried Link's store (only if you're from USA) or eBay?
Well, posting stats is not as easy as you think - it involves browsing through a lot of emails and trying to make guesstimates as well.
Then some users don't understand some things and false assumptions are being made on the board.
For example: The number of produced boards. Many think this is how many Pandoras have been built already - but in fact it's the number of BOARDS that have been produced. They have not yet been built or fully tested. If 100 out of 200 produced boards have issues, they will go into debugging (so far, it was about 10 percent of the boards having issues, which is normal for a small production of such complicated boards).
The number of shipped Pandoras on the status page is an assumption I made based on the numbers of produced units and the approx. building time, failure rate and RMAs. It usually works fine, but two weeks ago (as you probably know), something in production didn't work properly and we got a lot of boards with broken WiFi.
Unless all of these have been tested, it's hard to make any accurate guesses.
Another important factor are the boards with issues:
Some are easy to find (i.e. improper soldering of one part or one part entirely missing) while some are hard to find or take longer to fix (broken parts, sometimes even an OMAP), so it's also impossible to tell how fast that will proceed.
Imagine someone brings you 500 books and wants to know in what time you read them all... without telling you, how many pages each book as. One might have two pages, another one 200. It's impossible to tell from the beginning.
Of course, some issues (like the current WiFi issue) happen on multiple boards. That will make things faster once you found the issue.
So, basically, all we can really say is that we'll continue to build the units as fast as we can and ship them.
The rest is a mixture of known facts and estimations.
I hope that helps a bit to understand that this is not easy.
Then some users don't understand some things and false assumptions are being made on the board.
For example: The number of produced boards. Many think this is how many Pandoras have been built already - but in fact it's the number of BOARDS that have been produced. They have not yet been built or fully tested. If 100 out of 200 produced boards have issues, they will go into debugging (so far, it was about 10 percent of the boards having issues, which is normal for a small production of such complicated boards).
The number of shipped Pandoras on the status page is an assumption I made based on the numbers of produced units and the approx. building time, failure rate and RMAs. It usually works fine, but two weeks ago (as you probably know), something in production didn't work properly and we got a lot of boards with broken WiFi.
Unless all of these have been tested, it's hard to make any accurate guesses.
Another important factor are the boards with issues:
Some are easy to find (i.e. improper soldering of one part or one part entirely missing) while some are hard to find or take longer to fix (broken parts, sometimes even an OMAP), so it's also impossible to tell how fast that will proceed.
Imagine someone brings you 500 books and wants to know in what time you read them all... without telling you, how many pages each book as. One might have two pages, another one 200. It's impossible to tell from the beginning.
Of course, some issues (like the current WiFi issue) happen on multiple boards. That will make things faster once you found the issue.
So, basically, all we can really say is that we'll continue to build the units as fast as we can and ship them.
The rest is a mixture of known facts and estimations.
I hope that helps a bit to understand that this is not easy.
Clercq
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Ciao,
I don't want this post misunderstood, but there is something that I really can't understand (@SONY, thanks to keep your fingers in your pocket)
When I have finished to read X books in a week, I am able to say "THis week I have read X books"
If some where longer than others I able to say "Oh, this week I have read less book because..."
And if I have to send some books after have read it I am able to say "Ok, this week I have sent Y book".
For sure I can't say "The next week I will... ", but it's not a problem as what people want, as I understand and in my case, it's to follow the project, to know about what's going on.
Not providing news is just a way to exclude people from the project, to give use the role of buyers.
Hoping this post won't be taken as an insult, but just as a personal review.
I don't want this post misunderstood, but there is something that I really can't understand (@SONY, thanks to keep your fingers in your pocket)
When I have finished to read X books in a week, I am able to say "THis week I have read X books"
If some where longer than others I able to say "Oh, this week I have read less book because..."
And if I have to send some books after have read it I am able to say "Ok, this week I have sent Y book".
For sure I can't say "The next week I will... ", but it's not a problem as what people want, as I understand and in my case, it's to follow the project, to know about what's going on.
Not providing news is just a way to exclude people from the project, to give use the role of buyers.
Hoping this post won't be taken as an insult, but just as a personal review.
but if you try to read as much books as possible a day and if it would take to read one book about 10minutes, will you be able to tell how any books you read per day without recounting them?
jottt
Member
I think it's not even neccessary to estimate how long it might take to reach point X.
It would probably already calm down most people to see the amount of progress. So a short, weekly update of the page, maybe with nothing more than an "Shipped ~ 50 units this week" might already be sufficient, even though it might start people nagging about "why not more?" You have them now as well, combined with those that nag about lacking updates, those annoyed by no visible progress and of course those "you'll never get any Pandora anytime".
People tend to get nervous when they can't see the progress and start to think that there is none. Common problem in the IT-department as well. As soon as noone understands what you're doing, they assume you must be doing nothing.
That said, by no means I want to say that noone is doing anything. I don't envy Craig and ED. Even though I am not really happy myself with the situation (ED & Craig won't be happy too, I guess), I have enormous respect for their work and especially for their dedication. Every common company would have probably already dumped the project and went on.
I would stay to the end just because I like to support THAT, however long it will take. I knew beforehand that this venture might take a while and might even crash without any money back. Everyone that could read and had a bit of common sense in 2008 when ordering should have had to take into account that in the worst case he wont see anything for his money. From that point of view, I could say I am positively surprised. Noone took my money and went to Hawaii, the opposite is the case. If I were an employer, I would probably hire those guys straight away. Such a passion for a project is quite hard to find.
It would probably already calm down most people to see the amount of progress. So a short, weekly update of the page, maybe with nothing more than an "Shipped ~ 50 units this week" might already be sufficient, even though it might start people nagging about "why not more?" You have them now as well, combined with those that nag about lacking updates, those annoyed by no visible progress and of course those "you'll never get any Pandora anytime".
People tend to get nervous when they can't see the progress and start to think that there is none. Common problem in the IT-department as well. As soon as noone understands what you're doing, they assume you must be doing nothing.
That said, by no means I want to say that noone is doing anything. I don't envy Craig and ED. Even though I am not really happy myself with the situation (ED & Craig won't be happy too, I guess), I have enormous respect for their work and especially for their dedication. Every common company would have probably already dumped the project and went on.
I would stay to the end just because I like to support THAT, however long it will take. I knew beforehand that this venture might take a while and might even crash without any money back. Everyone that could read and had a bit of common sense in 2008 when ordering should have had to take into account that in the worst case he wont see anything for his money. From that point of view, I could say I am positively surprised. Noone took my money and went to Hawaii, the opposite is the case. If I were an employer, I would probably hire those guys straight away. Such a passion for a project is quite hard to find.
Clercq
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Is that so difficult to write a tic for each book read
I
II
III
IIII
IIIII
IIIII I
...
More over, isn't it a part of the work, to inform the buyers?
Yes, that's the number we know, these are the books (or rather boards
) sent to us from CC.However, we test these boards and if they have issues, we send them back so that they will be fixed.
This is basically like telling them 'you misunderstood something when reading that book, go reread that part where Craig tells ED to solder LCD cables again' without telling them, where in the book that part is located. So they'd need to find it, reread it and figure out what they misunderstood last time and try to understand it correctly.
So there is more involved than just reading them.
mosschops
Member
also, dont forget 50 shipped devices doesnt equal 50 orders or even 50 people that post on the boards.
WizardStan
Mega GP Mania
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Yes it is, if it didn't occur to you to keep such a count, or think anyone would really be interested in exactly how many books you've read. You're reading books every day, and you've promised to get to some author's book soon. If you had kept up with your reading, it would have been days between first and last and no one would have thought anything of it, but for some reason you've slowed down and it's taking weeks to read all the books, and now authors are asking when you'll get to their book, and how many books you've read. You can't even tell these authors where they are in the list because the list is just a bunch of books written sequentially on a piece of paper; you'd have to count them off and renumber them.
And it's part of the learning experience of any new company to make mistakes. Just try to limit them and learn from them as quickly as you can. There is no doubt in my mind that ED has learned a lot about what it takes to build something from scratch and sell it to the masses.
jottt
Member
In cars...and adapted for Australia...well:
Say...someone wants to know how long precisely you will take to get from Melbourne to Mt. Isa, but he won't say wich car you'd have to drive, if that car survives driving on gravel roads, he won't mention the Roadtrain that might have broken down, leaving around 600 sheep roaming on the highway and he also never mentioned that the car you drive was stolen and gets confiscated about 100 kms before Mt. Isa, so you'd have to walk the rest. Oh did I mention the bloody backpackers that stole all your stubbies when you were stopping at a roadhouse?
Now...how long will you take (precisely to the minute, please)?
Clercq
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^^
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Thanks for your answer ED, there is still some things I didn't get, but the essential is to read that things are getting on.
I am like a child who don't know how to read (who do not have his driven licence) and need his mother to read him a story (to drive him to the mcDrive ^^)
Once again, I guess I'll be the voice of reason(or insanity)depending on your point of view.
An exact queue position is not going to happen, PLEASE STOP DEBATING THIS USELESS TOPIC!
Ed's typical day is 16hrs and then some. He is not going to spend time every week figuring out a list of numbers that won't change when your Pandora will arrive. Craigs day is just as long, and I don't expect him to spend the time either, and he actually has staff.
Every week more units ship, more get returned, and more or found to be defective befroe leaving assembly. This issue has been debated for about a year now, and the team still does not give any accurate shipping numbers. The time Ed has spent posting here and giving an explanation could have been used to assemble units, make repairs, ect.
IT DOES NOT MATTER WHAT ANYONE HERE THINKS IS POSSIBLE OR NOT POSSIBLE, the team is not going to do it, so stop asking!
I personally sell hundreds of items on ebay a month, and I guess if I needed to answer a specific question in regards how many orders I ship a hour, day, week, month, I guess I could, but if I was working 16-20 hour days, GUESS WHAT............ I WOULDN'T!
Because at the end of the day, this inforamtion still does not change when your item is going to arrive, and I could use that time more productively by packaging and shipping merchandise.
So I'm sure this debate will continue, as it has for a year, but boy is this SHIT GETTIN OLD!
Chris
An exact queue position is not going to happen, PLEASE STOP DEBATING THIS USELESS TOPIC!
Ed's typical day is 16hrs and then some. He is not going to spend time every week figuring out a list of numbers that won't change when your Pandora will arrive. Craigs day is just as long, and I don't expect him to spend the time either, and he actually has staff.
Every week more units ship, more get returned, and more or found to be defective befroe leaving assembly. This issue has been debated for about a year now, and the team still does not give any accurate shipping numbers. The time Ed has spent posting here and giving an explanation could have been used to assemble units, make repairs, ect.
IT DOES NOT MATTER WHAT ANYONE HERE THINKS IS POSSIBLE OR NOT POSSIBLE, the team is not going to do it, so stop asking!
I personally sell hundreds of items on ebay a month, and I guess if I needed to answer a specific question in regards how many orders I ship a hour, day, week, month, I guess I could, but if I was working 16-20 hour days, GUESS WHAT............ I WOULDN'T!
Because at the end of the day, this inforamtion still does not change when your item is going to arrive, and I could use that time more productively by packaging and shipping merchandise.
So I'm sure this debate will continue, as it has for a year, but boy is this SHIT GETTIN OLD!
Chris
jottt
Member
Calm down my friend and join the healthy debate on if Mt. Isa is likely to erupt, or maybe collapse (with all that digging around it) and IF such things happen, how it will be related to further Pandorian activities. It'll distract from waiting
In addition...this time no one debated queue positions (or did they? Then I skipped it). I mostly agree, besides the "the team is not going to do it"-part. They did it, or at least ED started it quite nicely with a couple of updates on numbers.
In addition...this time no one debated queue positions (or did they? Then I skipped it). I mostly agree, besides the "the team is not going to do it"-part. They did it, or at least ED started it quite nicely with a couple of updates on numbers.
mysticmaus
Member
Well , I still think that a weekly SMALL blog-update would be very nice. :lol:
At least then we know that they are making progress
Now we have to search the whole forum everytime to find some news..
The ain't got a status page/blog for nothing... , So come on and use it XD B)
P.S , Again this is just a suggestion!
At least then we know that they are making progress
Now we have to search the whole forum everytime to find some news..
The ain't got a status page/blog for nothing...
, So come on and use it XD B)P.S , Again this is just a suggestion!
Seamus
Member
If I was you I would not post here any more
I asked questions before and I was told where to go
Some moron told me to commit suicide.
All I know is we never got any real news about anything.
The Pandora is very much getting close to been a dream in my book
WE have never got a real figure about how many pandoras people have in
their possesion (and I dont mean Premium orders)
The last real deadline we got was all first orders delivered by the end of April
its a pity they forgot to say WHAT YEAR?
I asked questions before and I was told where to go
Some moron told me to commit suicide.
All I know is we never got any real news about anything.
The Pandora is very much getting close to been a dream in my book
WE have never got a real figure about how many pandoras people have in
their possesion (and I dont mean Premium orders)
The last real deadline we got was all first orders delivered by the end of April
its a pity they forgot to say WHAT YEAR?
I'm open for any help with that.
If you tell me how we could improve the whole production and prevent any production issues that should not happen, I would be VERY very happy.
