daclassicgamingmaster said:
Noobs don't search 99% of the time. 1% of the time they do, but are still coming up empty. Sure, we flame them almost all the time, but in reality 1% deviation isn't too bad.
Problem with the "search" argument, its harder then most people think.
When i first got interested in this project, is spend several days ( and several hours each! day ) just to dig up information about how, what, etc, including almost raping the search button here. And i'm a IT'er.
Now imagine somebody with no IT background, how do they find out by searching what the Pandora is capable off? How to they get a idea about what the CPU can run. How do they know that there x86 game is not going to run on a ARM cpu, when they don't even
know that what a arm/x86 is.
Using the search is NOT the solution, if you don't know how to use it, or if you lack the technical knowhow. You need technical terms knowhow. And lets face it, a lot of the times, you get a answer faster just by asking, the searching for it.
I know, a lot of people who yell "search" have a technical or at leased some major PC experience, to know how the systems work. But, most "noobs" don't. Nor do they have the patients to search for this information.
And this is a point of criticism: They way the information is handled here, is just plain fubar! Lets take the bank situation that gets everybody up in arms. The information is lacking, scattered over several topics, deep inside. Take a look at where Chip got all the posts for the summery. Its no wonder people panic, and things go overboard.
Sure, there is a wiki with specs. I almost never use it, Its not very user friendly regarding the information ( imho its a mess ). Its hard to explain, but, there is nothing to draw people to it. Btw: How many of you have read, and i mean READ the "The Pandora Information Index"? I don't mean, quick glans at your off again. 1% Of the pandora pre-order buyers? If we are lucky. Most of the time, people ignore the sticky ( from expierence, they can have useless info like "the rules". Yea, how many of use read those
So, even most noobs don't bother reading them ).
But there is a clear lack of structured, up to date, information. Hell, lets look at the OpenPandora website. Interviews from the stone age ( a 2 months old interview as top news is
old in my book ), blog that hardly gets used, hardly any technical information that answers most peoples questions BEFORE they come ask here...
I mean, the 256MB news, big news! Where is it? Anybody seen it on OpenPandora.org? Released as a riddle, and then confirmed after a while, yet, not even any official news. If it was me, news like that needs a PR release to the major news sites, and not just lets the users send in the news...
Technical specs ( detailed )? Scattered all over this forum, buried deep under layers. "Use the 'search' Luke". Yea, thats going to drop the amount of people asking. See the first point.
And no offense, but Chip is going a good job in this messed up situation. So cut him some slack.
A tip for Craig, ED, etc :
-Get somebody to do the openpandora website, and let them add the available news, technical info, game info etc there ( and a structured, newbie friendly faq, not some big long list ). That alone might drop the amount of people with questions, hungry for news etc.
- Get some more ( active ) moderators here ( aka, proven members with a no flame track record, every! I'm out of the look already
). Its clear that there are to few mods, for a community this big. Take it from me, as a ex-mod there is only so long that you can deal with the abuse. So Chip, one's again. Your doing a good job, keep up the hard work.
- Question already answered in the past: Close topic, add one post from the mod at the end, with a link to the answer. Do that for a while, and those topics become useful in the searches.
See that people? Criticism with a few solutions. Now that! is going to more useful then the "Use the search newbie", or other crap.
Tensions are high because people already payed for a product, and the information is sporadic, and half the time even critic. For me the bank issue is not that big, but for most, not know what is going on, why is that happening, are they in the group of people effected, will they get the mail, will the mail be lost, what then etc etc... Lets just say, this mater is not handled properly ( like several other ). So, yea, this is now being taken out on everybody, and everything.
So; calm the fuck down people before things go really out of hand ( trust me, this is nothing yet, it can get a lot more ugly, and its only going to hurt the community for the future ). And no, in case some of you think i'm using this post for the job as webmaster, or mod. No thanks, already got plenty of work here already.
Uh, actually, I've caught several noobs who didn't look at the first fucking page of a sub-forum. What's the excuse? Seriously, the thread they started was like 7 threads down on the list. And people get angry at us? Come on, it's ridiculous to have to see this crap over and over on a daily basis.