Gp2x Store - Warning!

[Alex.]

Sphinxter, they didn't resend you the game?

I got my GP32 from them and service was great. The real problem was customs really taking their time with the parcel!

 

[Sphinxter]

Sphinxter, they didn't resend you the game?

I got my GP32 from them and service was great. The real problem was customs really taking their time with the parcel!

Nope, emailed them a couple times and got no response, only $40, barely worth half an hour to worry about it, still a rip off and worth mentioning whenever I hear what great service they have.

 

[raqman]

Your order was not completed because you placed an order from the UK shipping to the USA. We told you that we will need to cancel the order because of billing/shipping issues. You wanted to keep the order so we requested you send us a copy of your ID and a billing statement that verifies your address. We are still waiting for your response.

If you have the proper documentations ready email us or pm me and we can settle your order.

David?

Hi, Neither myself, nor my colleague ever received such an email, the only second email we received was on the 23rd of April, saying that you were refunding my card for :

Description : shipping address concern


And the senders email did not work twice when I tried to respond, this is the error I got:

The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.


In anycase I had sent numerous emails with no response to the general support email and through the live chat system. With no phone number, it is very difficult to work this way and i have learnt a lesson for the future not to purchase from stores in general that do not have a phone number that works (thus why play.com gets all of my business and not amazon).

Just for clarity PERSONALLY I AM NOT SAYING AT ALL GP2XSTORE IS FRAUDULENT, MY WARNING IS AROUND BAD CUSTOMER SERVICE.

They have refunded my card today, but the end result is that I can no longer find them in stock, wheras two weeks ago, GBAX and Playasia had them, but due to the "outstanding" order with GP2X Store, I did not order one.

And all this has caused terrible embarrassments for me having to hassle my colleague in the US, as this was supposed to have been a present for him.

If GP2X Store still has any in stock and wishes to demonstrate a goodwill gesture of sorting this out by sending out another one (obviously I would pay again) I will be happy to comment on the outcome.

 

[Jr2swiss]

I just sent you a pm and email so we can settle this issue.

 

[kneehighspy]

i ordered my f200 from them on 05/09/08 and recieved an email confirming the order and then an emaill stating the order has shipped with a fedex tracking number.

the tracking number says i'll have my f200 on 05/13/08

no problems here with them, and pretty good service i might add.