Should I have received my final order eMail already?

[ewok]

You are forgetting the prepreorders. Many of those did not show up in the first two days, but they still received their pyras first. That means that it could be more than 60% completed.

 

[spud42]

it has to be less then 50%. There were over 1000 preorders and pre preorders and the initial run was only 500 so not counting failures it still ahs to be closer to 40%....
the profit from the first 500 was to be used to get the next 500 made AFAIR...

 

[ClockworkCoder]

it has to be less then 50%. There were over 1000 preorders and pre preorders and the initial run was only 500

Let's not forget cancellations. Must be one or two after all these... 2 months.

 

[spud42]

true but the total was over 1100 combined preorders probably more by now it has been at least 2 months . i cant be bothered to find the order tracker thread for actual numbers. I wish ED had the time to let us know how things are progressing.

 

[Tanasinn]

Update, mine has shipped out!
I also requested an additional chrome case so we shall see how the two tone with copper would look like.

Edit: sadly a miscommunication, just getting the copper, no extra case ;-;

 

[Null]

order tracker thread

Weekly Pyra Preorder Stats

This is the new home for my weekly pyra preorder stats posts, after its original home disappeared off the bottom of the first page of pyra news. It was inspired by vcoleiro's epic first 60 days of preorders, starting here, and my continuation starts here. So, without too much further ado...

pyra-handheld.com

 

[netlinker]

You sure about that date? I ordered on 2nd May 2016 18:45 or so and my Pyra is not ready yet.

Not quite, thats the date of my "Thanks" Email, so it's the date the Payment arrived. As wiretransfer takes one business day usually here in Germany it may as well have been the 2nd of May.
As it's almost 8 Years ago, I don't really have any documents besides my voucher code and Payment confirmation, at least that Email survived 8 Years in my cluttered mail chaos

Post automatically merged: Feb 16, 2024

Update, mine has shipped out!
I also requested an additional chrome case so we shall see how the two tone with copper would look like.

Where did you get the chrome case from?

 

[Tanasinn]

Not quite, thats the date of my "Thanks" Email, so it's the date the Payment arrived. As wiretransfer takes one business day usually here in Germany it may as well have been the 2nd of May.
As it's almost 8 Years ago, I don't really have any documents besides my voucher code and Payment confirmation, at least that Email survived 8 Years in my cluttered mail chaos

Post automatically merged: Feb 16, 2024

Where did you get the chrome case from?

This was a miscommunication, there isnt an extra case coming.
I did offer to pay extra for one, however the request was overlooked.

 

[Caanunoo]

Hello,
if I understand correctly, people who pre-ordered the Pyra in 2016 received it in 2023/2024, that's 8 years to wait !!!
So I pre-ordered my Pyra in 2020 and I should receive it in 2028 !!!
It's completely amazing !!!

 

[ClockworkCoder]

people who pre-ordered the Pyra in 2016 received it in 2023/2024

Not all of us. Not yet at least.

As I always say though, hopefully it will be this year

 

[Lao Rebel]

LAST UPDATE: 2024-02-08

Assembling and shipping units has started.
But what if you preordered and didn't receive an email yet?

This is what this sticky is for. If you think you should've received your email already but didn't, please use this website to check if your Pyra is ready:

Is my Pyra ready?

All you need is your order number (9-digit letter code) which you can find in your order confirmation mail, on your invoice or when you log into your DragonBox Shop account.
If your Pyra is ready to be shipped, you'll be able to finalize your order directly from that website.

Your unit shouid be ready if you have placed your order before 05/02/2016 10:15:00 (UTC +2).

i sent out an email months ago asking about this but i never got a reply. i don't have my order number anymore..i lost it. what can i do?

 

[ClockworkCoder]

Wow, I had no idea the first post hard been updated again last week.

 

[Arkay Firestar]

Ugh my order date is 7/7/2016.

 

[Askarus]

Hello,
if I understand correctly, people who pre-ordered the Pyra in 2016 received it in 2023/2024, that's 8 years to wait !!!
So I pre-ordered my Pyra in 2020 and I should receive it in 2028 !!!
It's completely amazing !!!

This is not how it works.
50% or so of all orders were placed during the first day(s).
Also, the production was halted because of several stupid reasons (RAM not working, case issues).
Those are not issues that will delay the production in a linear manner. So hopefully things might go more smooth now.

I guess we all are quite disappointed about the issues that came up during the production.
At least a few of those are sorted out and working Pyras can be produced.
Even if we move on slowly but steadily, it won't (hopefully) take many more years for all orders to be fulfilled.

 

[gpsqueeek]

Even if we move on slowly but steadily, it won't (hopefully) take many more years for all orders to be fulfilled.

Well, I guess we should be all served within Two Months (TM) now, shouldn't we?

 

[Askarus]

Well, I guess we should be all served within Two Months (TM) now, shouldn't we?

Nope, to fulfill all orders, we need to make more PCBs which requires Three Month (TM)

 

[gpsqueeek]

Three Month (TM)

 

[Tanasinn]

yea a major betrayal of trust happened which cost ED quite a lot in set backs and cash.
I do not recall if there was a major update about the guy who did all that though.
But I do understand that it was a key reason for the slow restart in production as a lot of the needed material was stolen.

 

[mclien]

As in recently?
EDIT: Found the post.

 

[Askarus]

yea a major betrayal of trust happened which cost ED quite a lot in set backs and cash.
I do not recall if there was a major update about the guy who did all that though.
But I do understand that it was a key reason for the slow restart in production as a lot of the needed material was stolen.

In that regard the court ruled to ED's advantage, but that other person does not have the money to pay him back. So the money is gone and he'll get it whenever.

The most huge setback is how bad the housing situation is. It's such a pain to rework that.
There is a new one with an improved battery lid. Works nice.
You add an insignificant paint on the housing. You can not really open it any more. It's so stupid.

The whole housing issue goes back to the old company who did the mold and messed the design up. The new company does what it can to improve the situation but we can not afford to make a new mold right now.

And then there is the software situation with many things still having issues and not really much effort to fix those.

There is some light however as ED still has tested and running PCBs. Also the new cases are there and we know how to rework them to make them work.
During the last week some Pyras have been shipped.

So all the parts are there to produce Pyras and the production can start again. Slowly but steadily (hopefully).