Yes and No, when the reviewer is slating a device because of an issue that is user error/ignorance I have a real issue.
When the Pandora was reviewed a few were negative because it wasn't plug and play, they expected to turn it on and be playing emulators straight out of the box.
Because the Pandora is more than just a games console it was always going to require some user expertise, for me as a Windows user that was part of the fun of using it, to others it was a hindrance.
I can see the Pyra having the same love / hate effect on reviewers, some will tinker and get it working, others will just moan that it requires work and dismiss it.
Whoever the Pyra is sent to though it should be made clear that they highlight the forums for any user issues, ANY Pyra owner would be more than welcome here and I don't think we would give them a hard time for asking what they think may be a stupid question.
I would also try to make sure whoever receives a Pyra gets in touch while reviewing it if they get an issue rather than just plough on.