Pandora Status Update
- Thread starter Chip
- Start date
TaG
Fau-fau-faulty software.
Sorry if I read that wrong (I've read it again and still not 100% sure).
If that is the case, then yes a few of us have advocated that everybody get either a 'refund and re-order' email or a 'you're ok' email so that everybody is certain of their position.
If that is the case, then yes a few of us have advocated that everybody get either a 'refund and re-order' email or a 'you're ok' email so that everybody is certain of their position.
I understand the need to keep peoples contact info anonymous. However, I suspect that the suspense (and uncertainty of e-mails making it through) is slowly driving people nuts. For those that already were nuts, it's just making things worse.
I've got a suggestion. Is is possible to have a web page set up, with order numbers, and an extra piece of info: - if you've been sent an e-mail already, if you're not getting one, or if you've not been gotten to yet.
That way, people can check there every so often, see if they are on the list, and find out anonymously what their status is.
(if it was in order that the orders are going out, that would be even better
)
Regardless, I know that I'll get a pandora eventually. If I get an e-mail about re-order, I'll do so.
Regards from Ottawa.
Dan.
I've got a suggestion. Is is possible to have a web page set up, with order numbers, and an extra piece of info: - if you've been sent an e-mail already, if you're not getting one, or if you've not been gotten to yet.
That way, people can check there every so often, see if they are on the list, and find out anonymously what their status is.
(if it was in order that the orders are going out, that would be even better
)Regardless, I know that I'll get a pandora eventually. If I get an e-mail about re-order, I'll do so.
Regards from Ottawa.
Dan.
paolo
Still Fresh
Quote for me.Lingman said:I understand the need to keep peoples contact info anonymous. However, I suspect that the suspense (and uncertainty of e-mails making it through) is slowly driving people nuts. For those that already were nuts, it's just making things worse.
I've got a suggestion. Is is possible to have a web page set up, with order numbers, and an extra piece of info: - if you've been sent an e-mail already, if you're not getting one, or if you've not been gotten to yet.
That way, people can check there every so often, see if they are on the list, and find out anonymously what their status is.
(if it was in order that the orders are going out, that would be even better
Regardless, I know that I'll get a pandora eventually. If I get an e-mail about re-order, I'll do so.
Regards from Ottawa.
Dan.
I understand privacy is an issue as well, but I hope the team undersand that the most of the people who isn't going to receive a request-refund email will freak out because won't be sure if they just missed the email and got some (personal) bank update visibility so no-one can't really be sure if he's waiting for the shipment that will never arrive because didn't reorder.
There are many solutions to help people live happily (including me): you can set up a simple list of emails of the people involved in the refund, or a list with just name+surname (without email so pricacy is stronger) or for a paranoic protection you can set up a silly mdb file with the list in and a simple asp page that will ask you for your email. A simple db query can tell us if this email is in the list or not.
Maybe with a captcha. Provided the list, it's a 30 min work maximum to set up this!
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Poobik The Hare
Still Fresh
- Joined
- Apr 17, 2005
- Messages
- 73
with the best will in the world, this on going pandora delay is not becoming a farce. it is one.
the excitement i had for the console is long gone, the boredom of a serious lack of up dates about said console is such that i visit the forums less and less frequently and when i do....
nothing has changed, just another excuse as to another delay or no info and just guess work as to another delay.
is it really so hard to have a weekly update on the when of pandora?
it will all end badly.
see you all in a few weeks.....
the excitement i had for the console is long gone, the boredom of a serious lack of up dates about said console is such that i visit the forums less and less frequently and when i do....
nothing has changed, just another excuse as to another delay or no info and just guess work as to another delay.
is it really so hard to have a weekly update on the when of pandora?
it will all end badly.
see you all in a few weeks.....
gaterooze
Coltrane Sundia
Bye bye.Poobik The Hare said:
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Esn
(:";
I'm in Canada and have also not gotten anything yet. But we have until Nov. 14.lobski said:
The only thing I guess I have left to worry about is that potential problem with Canadian customs which was described on those other forums (which seem to be deleted now?... I thought they were going to be merged into the GP32X forums...).
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mali
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WizardStan
Mega GP Mania
- Joined
- May 24, 2008
- Messages
- 16,731
Poobik The Hare said:
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mali
-
It surely isn't satisfying. Chip asked for permission to get access to update the home page.BeefJerky said:
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Chip
[Insert Custom Title Here]
BeefJerky said:Chip for president.
Be careful what you wish for.
I'll keep doing my best to get as much information out there as I can, and keep it organized to boot. All I ask is that you guys understand that we really are telling you everything we can. We're not keeping anything back out of spite or because we're just too lazy to post it. We will keep you informed.
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kloplop321
Psychotic Trans-dimensional Being
Chip, I am glad that you are putting forth your best effort to satisfy all of us, otherwise we may go into cannibalistic flame wars
daffy
Member
- Joined
- Dec 13, 2007
- Messages
- 144
Just so it's clear:
the reason people are unhappy about "If you get an email, you need to re-order. If you don't, don't worry." is the previous promise of "We'll send you an email when ordering is available".
I signed up with two different email addresses to be notified when ordering started, and I never received a thing.
This failure remains unexplained or even, afaik, unremarked by anyone from the Pandora project.
Accordingly, it seems reasonable for people to worry that a similar mishap will happen to their reorder email.
Therefore, I propose Chip (or whoever) stops saying "If you don't get an email, don't worry" until they do one of these things:
1. Explain why the same mysterious mishap won't happen with this email that happened with the last one; or
2. Provide us with an alternative means of determining whether we need to re-order.
Thank you.
the reason people are unhappy about "If you get an email, you need to re-order. If you don't, don't worry." is the previous promise of "We'll send you an email when ordering is available".
I signed up with two different email addresses to be notified when ordering started, and I never received a thing.
This failure remains unexplained or even, afaik, unremarked by anyone from the Pandora project.
Accordingly, it seems reasonable for people to worry that a similar mishap will happen to their reorder email.
Therefore, I propose Chip (or whoever) stops saying "If you don't get an email, don't worry" until they do one of these things:
1. Explain why the same mysterious mishap won't happen with this email that happened with the last one; or
2. Provide us with an alternative means of determining whether we need to re-order.
Thank you.
socket
Very Active Member
As I recall, this was explained somewhere (I may be imagining things, but I swear it was somewhere)... The mass email was going out when this server (gp32x) bit the dust. Therefore the preorder message never really went out to everyone.daffy said:
The reorder email is completely different and is a single message at a time. I'm also imagining if they send an email and you don't respond they'll make an effort to contact you again until they hear back.
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Chip
[Insert Custom Title Here]
I can do both.daffy said:
1. The "How To Order" newsletter was sent out from the same server that runs these forums. When the forums slowed to a crawl due to the massive inrush of traffic, the emails slowed to a trickle. The server was shut down by the ISP before all the emails were sent. By the time the server came back a few days later, ordering was finished (or near enough) and there was no point re-sending them. Craig posted on the matter here and here, but since the boards were down for several days afterward, I'm not surprised they were overlooked.
2. As I've posted a few times in this thread and others - just check your bank account / CC statement. The refund will show up there if you get one. I am not aware of any bank or credit card company that does not have some online utility to monitor account activity. If you have not received an email by the time they finish sending them, just wait for a week or so and then check your account. If you see the refund, then somehow the email was waylaid on its way to your inbox and you should contact Openpandora. If not, you're 100% in the clear.
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WizardStan
Mega GP Mania
- Joined
- May 24, 2008
- Messages
- 16,731
To further the discussion, I have full faith that, in the event that some people are issued refunds, did not get an email (for some reason), do not check their CC balance, and have no idea that they need to reorder, that these people will be sufficiently few that a website of "these people (order numbers) need to contact us ASAP" will be much easier to produce.
