Pandora 1Ghz

[bismuthdrummer]

i've tryed and it doesn't back in place, it's unbelievable for how much I've payed for it and this is the second time...

Well -- hang on. "Second time" isn't really fair, the bent bezel here doesn't compare with the pics you've got at the beginning of this thread. This issue isn't nearly as bad as the scratches and broken case.


It sounds like you expect a picture-perfect unit, but unfortunately this project is very small so small quirks or abnormalities will happen. Maybe look at what you've got -- a 1 GHz handheld computer: a UMPC with gaming controls and loads of free software. And a rare one at that, I am still waiting for my 1 GHz.


To tell the truth the bent bezel issue is a common one, I've had it on two Pandoras to varying degrees. A bit of glue would easily fix it. I would hope you're not resigned to refunding or RMA'ing this powerful handheld to ED a second time based entirely on a slight defect. But, it's your choice of course.

 

[sahins]

i've tryed and it doesn't back in place, it's unbelievable for how much I've payed for it and this is the second time...

Well -- hang on. "Second time" isn't really fair, the bent bezel here doesn't compare with the pics you've got at the beginning of this thread. This issue isn't nearly as bad as the scratches and broken case.


It sounds like you expect a picture-perfect unit, but unfortunately this project is very small so small quirks or abnormalities will happen. Maybe look at what you've got -- a 1 GHz handheld computer: a UMPC with gaming controls and loads of free software. And a rare one at that, I am still waiting for my 1 GHz.


To tell the truth the bent bezel issue is a common one, I've had it on two Pandoras to varying degrees. A bit of glue would easily fix it. I would hope you're not resigned to refunding or RMA'ing this powerful handheld to ED a second time based entirely on a slight defect. But, it's your choice of course.

Ok look the matter as I see it, I've ordered pandora and i've payed for it with no discount for 733€ (with accessories) I don't expect the perfect machine.. I want it.. so i don't want rma anymore, I want sent it back and also i want my money back off course.

 

[_wb_]

All this stuff is making the delivery companies rich at ED's expense. It would be better to send it directly to some other Italian customer, somebody who doesn't mind small case defects.


If you want a perfect case, you should get yourself an iPhone or something like that. You shouldn't expect a 100% perfect case with something like the Pandora, that is just impossible for a semi-mass-produced product (only a few thousands) in this material (plastic). I understand that given the price, your expectations may be different, but in my opinion you have to look beyond these superficial things and focus on the important thing: what's inside!

 

[PokeParadox]

What _wb_ said...


There are people that would love to be in the shoes of just having a Pandora. The case bevel while apparently still an issue that can occur... is nowhere near as prominent as with some First Edition units with the first moulds out of the chinese plastics company. My first Pandora was saying hello to me in a way I didn't particularly care for. I eventually DID RMA it but not just for the case bezel issue. You will find a grand majority of users will have bought a Pandora for functionality over form... although I rather like how my Pandora looks now I put in it the new case!


I agree that 733€ is a lot of money, but the reasons to why the price is set at this have been explained over and over.

 

[fahrstuhl]

If you want a perfect case, you should get yourself an iPhone or something like that.

This...


Also, you could see if some of the latches of the case around the screen popped out. Keeps happening to me on the one on the left speaker. Popping them back in made my Pandora lose it's screen gap completely.

 

[sahins]

All this stuff is making the delivery companies rich at ED's expense. It would be better to send it directly to some other Italian customer, somebody who doesn't mind small case defects.


If you want a perfect case, you should get yourself an iPhone or something like that. You shouldn't expect a 100% perfect case with something like the Pandora, that is just impossible for a semi-mass-produced product (only a few thousands) in this material (plastic). I understand that given the price, your expectations may be different, but in my opinion you have to look beyond these superficial things and focus on the important thing: what's inside!

ok i don't want to change your point of view obviously, and I'dont even care about your fanboy answering.. but consider this, why if there are problem during production as you say the pandora team just don't put a warning about that in homepage or near the price, something like may have a production defects...so costumers that want a machine (rightly for the price) perfect can also consider this?

 

[_wb_]

Yes, that might be a good idea, although typically, a shop website will focus on the good things, not the potential defects. Case quality is something any review will warn you about. As long as it's just aesthetic problems and not functional ones, I wouldn't worry too much, but I can understand that some people care more than me about the aesthetics of their devices...

 

[EvilDragon]

Well, that issue is something that can't be changed before Pandora 2, as it would need a complete case redesign, something we cannot afford sadly.


If you can't live with that, then I can only take it back and refund you, as this is not a quality but a design issue and every Pandora has that bezel, I'm sorry about that.


We just don't have the money to throw another 80K EUR at a new mould to fix that for just 2000 more Pandoras (it would increase production costs by 40 EUR and would take about 4 - 5 months until we get the next cases...)


We are not Apple, not Sony, not any big company, so sadly we cannot make everything perfect.

 

[fahrstuhl]

Although the gap can be a functional problem. If dirt gets caught in there it can mess up the touchscreen.

 

[EvilDragon]

Although the gap can be a functional problem. If dirt gets caught in there it can mess up the touchscreen.

Hmm, never seen that, as the touchscreen doesn't go so low.

 

[sahins]

Ok ed thanks for the quick reply, for the refund how it works? I can use the same adress used before to ship you the console and accessories?


OpenPandora GmbH


Michael Mrozek


Schäffbräustr. 11


85049 Ingolstadt


Germany


this one? thanks in advance Best regards

 

[EvilDragon]

Ok ed thanks for the quick reply, for the refund how it works? I can use the same adress used before to ship you the console and accessories?

Yes, send it back there.


If you paid via PayPal I will simply refund it to your account once it arrives, otherwise, include a note with your bank address into the package.


Be sure to include a note telling me you want to have it refunded, so that I know what to do with it.

 

[sahins]

ok i've payed via paypal, i will attach a note with the paypal account (e-mail) that is the same used for buying pandora. thanks for the assistance best regards

 

[jabz]

Damn people sending back perfectly functional 1GHz Pandora's, and here we are stuck in Craig's 1GHz preorder queue

 

[erico]

His complain is legit IMHO. It is a matter of personal opinion, should he not want it, take it back. No problem and fine.


There was NEVER an occasion I bought anything(computer or not related) in this world that came 100% perfect. Specially mainstream stuff.


So don´t worry about sony or apple, they can´t do it either, and I´m tired of seen occasions where you get no refund at all and you are stuck with it.


I have stated in a post before that one friend of mine bought 3 psp2 at the time of launch,all fucked up and got no refunds and it is under the law.


You can say laws are better and work on X or Y country, but seriously, it is not quite that way I guess we all know that.


Heck, even my 10k computer did not come perfect in any way, I could have issued a refund, I would never own a computer then.


My new work chair came with a 2inches cut on the leather, no problem, and I can state infinite examples.


I do respect Sahins´ opinion and choices.


After you get your refund, I hope you still keep around here and follow up this project. Things are constantly evolving and it is a great community, it is striving for perfection.


You may state people as ´fan boys´, which may not be a polite thing to say, but it is true, people hold heartly what is good for them and what helps them.


When people share what is good for them to others, it is a quite noble attitude.

 

[sahins]

Dear Ed, I've sended pandora and all accessories today with dhl plz let me know when you receive it.


Best Regards

 

[Gerix]

Soo...How much does a scratch and dent 1GHz unit run these days?

 

[sahins]

Dear Ed, the dhl online tracking saids that the pandora has arrived today at 12:20 and was signed by pock, let me know if received it, thanks in advance best regards

 

[EvilDragon]

Dear Ed, the dhl online tracking saids that the pandora has arrived today at 12:20 and was signed by pock, let me know if received it, thanks in advance best regards

That was probably Bock, which is Askarus


And yep, it arrived

 

[Stainy]

Hi... sorry to barge in..


Just wanted to know Ed, if my 1GHZ has been mailed out yet ? ( i`m the guy who swapped 2 for 1 )


Darren