WOW so many poor design issues, can't believe those black covers can be put on wrong when as one of the guys in the video stated this is to be used by kids too.
A dock that scratches your screen, how nice.
I know these are just a few out of the hundreds of thousands sold but it is a bit of a worry for the products build quality, not everyone that gets a faulty unit will video it most will just take it back to where they bought it for a replacement/refund.
Looks like we may be best waiting for the Switch Lite.
Honestly, besides my original US NES having the cart slot issues that every system had, I've had no issues with any "N" hardware personally ever since. But, just having seen the last 10 years of operations in general, the quality down step has been a long time coming, and is of no surprise to me personally.
When the Wii U starting hemorrhaging cash for them years ago, I've seen where the pennies have started to be pinched. At one point, Iwata took a pay cut, as to not fire anyone in Japan, while a noble sentiment, sometimes job loss is the start of change. If you have a ton of people you are paying for a job, and there isn't enough money coming in to cover said jobs, maybe someone should have looked at the jobs, and see what the value may or may not be.
I know in Japan and EU, they stopped including a charger for the 3DS awhile ago, then a few years back, that rolled over to the US, which is just about the cheapest shit ever. I'm sorry, but I don't know of a single electronic device that needs to be charged out of the box, where there isn't something included to allow for said charge. Hell, even items that take batteries, often give a cheap set of batteries to get you going if you don't have any handy. So an adapter that cost pennies on the dollar, especially in the qty they buy/produce them in is not included, but they give you a forest worth of paper manuals with each system, that could all be included digitally, but instead, they save money where it matters to the consumer, instead of the area where it doesn't.
Since the 3DS they have began to have system quality control issues, that are ignored, and just never fixed. The 3DS had an issue where when closed, the screen would get scratch due to the nub placement. Here in the states, Amazon stopped carrying "N" products for many years, and this was the rumor of why. Amazon got a ton of returns, "N" didn't want to replace or fix the issue, and Amazon said **** You! I've also noticed a severe lowering of quality in games over the same period, so seeing the NS arrive in this condition is no surprise.
And of course, all things have a failure rate, but the NS was not well thought out, appears to be beyond rushed to market, and the joy-con issues have been determined to be hardware(see video). "N" of 10 + years ago would have never sent something like this to market, but it's the product of years of poor management, and pinching pennies. Hell, my Wiimote can turn on my Wii from anywhere in my home, even when line of site is not there, so how does a controller designed over 10 years ago, work better than one recently designed, that has way more current tech? For a system that was announced so long ago, and since the Wii U has gotten almost no support in the same time, I have to ask, what the hell have they been doing all this time? It certainly hasn't been on game design(except for maybe Zelda), or features for the OS, or online, or anything so it would appear.
Chris