Hi, My story is very typical around here. On 2009-09-21 I placed a pre-order with Craig's shop. In Sept. of 2012 I requested a refund and after a few e-mails, exactly 3 years after I got myself into this mess, on 2012-09-21 Jacquelyn said "You will receive email confirmation on the day your refund is processed." Of course I have sent other messages back and forth in the mean time, but I get the distinct impression that although the preorder queue was real (at least in the past) the refund queue may not be. So, my question is: Has Anyone actually gotten their money back from Craig's shop lately? (I probably should have posted this in General, but we'll see if I can get an answer here first.) Thanks.