Bigun
Member
It's been a while guys, wish I would be coming back with better news and questions.
I sent my unit back for repair in June (screen black-out). I've been emailing (pestering it seems like) Jacolyn(sp?), and getting replies that production is moving to Germany and that is what is causing the delays, which is news to me since I haven't been to the forums in a while.
A few questions:
1) Is anyone else experiencing similar delays with their repairs?
2) Do I need to be contacting Jacolyn(sp?), or would I need to be contacting ED directly?
3) What is the ETA for the move to be completed before production/repairs to resume?
I sent my unit back for repair in June (screen black-out). I've been emailing (pestering it seems like) Jacolyn(sp?), and getting replies that production is moving to Germany and that is what is causing the delays, which is news to me since I haven't been to the forums in a while.
A few questions:
1) Is anyone else experiencing similar delays with their repairs?
2) Do I need to be contacting Jacolyn(sp?), or would I need to be contacting ED directly?
3) What is the ETA for the move to be completed before production/repairs to resume?