My refund was processed within hours of my request in a professional and timely manner, as it was for an associate of mine.
They might need a new pair of shoes from all the foot dragging and stumbling on this project, but they handle the transactions exactly like they should be handled.
You want a little CPU that warms easily (and readily), check out the Ingenic CPU in the Dingoo.
I actually developed a heat spreader for that thing.
I don't know if my Wiz has ever warmed for any reason other than my greasy meathooks gripping the thing no matter what the clock setting.
I had a card come apart in my Wiz as well, and it resulted in the card slot not ejecting my replacement card when I inserted it.
I ended up sending my Wiz back and having it replaced under warranty with GP2Xstore.
My Radio Shack store had a bunch of different card cases for a while that are now at around a dollar each.
There is a nice flat metal one that is Targus-branded I might grab now that you mention it.
I have an older card case from Sandisk but the thing is kind of large being compatible with...