Dunno if that is sarcasm or meant honestly but eitherway my answer is going to be the same. While Craig could of made a mistake, it was clear that there was some sort of pivot as you cannot get all 4 directions pressed down at once. He did later revise his complaint to the D-pad sitting too high, whiich is a valid complaint. When I got the first Wiz model to have the pivot I was expecting it to be different but in the end it didn't matter and the D-pad works fine for my purposes.
Edit: I would rather not talk about this damn D-pad business anymore as it is over with now and the Wiz is released so people can form their own opinions of the D-pad and make of it what they will. It was only so much of an issue when people only had Craig description of it to go by (and they will obviously trust that description being that it is coming from Craig) and hence I didn't feel it was entirely honest or very good for the Wiz's reputation.