Re-order Emails Going Out Now

[ingrin]

They should've just had it with PayPal where you can acknowledge a transaction and it is authorized but the money is taken out later (In this case when the Pandora is actually created) and then there wouldn't be any of this mess (Since they could've just canceled it).

I can only assume this is some sort of stealth troll or attempt at humor... but if not...
http://forum.openpandora.org/viewtopic.php?f=18&t=361

 

[Vorporeal]

They should've just had it with PayPal where you can acknowledge a transaction and it is authorized but the money is taken out later (In this case when the Pandora is actually created) and then there wouldn't be any of this mess (Since they could've just canceled it).

I can only assume this is some sort of stealth troll or attempt at humor... but if not...
http://forum.openpandora.org/viewtopic.php?f=18&t=361


They needed the pre-order money for the manufacturing, therefore that wouldn't have helped.

Well, maybe it would have been ok (due to a low percentage ordering through Paypal), but let's not dwell on the past.

 

[andyB911]

Interestingly, we have been told that the refund emails would probably be done at the "end of the week" for three weeks now.

him in the uk and still not had e-mail or refund was about the last to order on sunday so do not think thay have done all the uk just yet

Or it could be that your not affected...

Or it could be that he has won 10000000 in the lottery. Because, in either case, the information from the Pandora crew has been wholly inaccurate so far.


Openpandora: How long will it take you to refund these?
Bank: About a week.

a week later...

Openpandora: How are you doing?
Bank: We've done one. Another one tomorrow hopefully.
Openpandora: Are you for real?
Bank: You're leaving us. So we'll do it when we get some time.
Openpandora: AHHHhhhhh.
Bank: Okay, calm down. We'll do some more tomorrow. Probably.

ie its out of their hands to a degree. It will get done and no harm is being done by the delay to refund / re-payment.

 

[GhostChaserUK]

him in the uk and still not had e-mail or refund was about the last to order on sunday so do not think thay have done all the uk just yet

Or it could be that your not affected...

no i am affected has have spoke to them about it a week ago was told i will get the e-mail just not had it yet

 

[lobski]

Canada here, nothing yet. (2x)

 

[joa]

i feel dizzy

 

[fairyon99]

Live in Hong Kong (a small spot in Asia), still nothing got.....

Money is not that important, I just concern if I can get my Pandora~~

 

[benjiro]

Belgium, still nothing. Payment with Visa...

End of the month is starting to creep up...

 

[fairyon99]

The Pandora team should at least have a weekly update for the status.

I know they are busy, but keeping all ppl check email and forum like crazy everyday seems a bit harsh.

The point is, again, I'm not concern about my money, I'm ok to re-fund and paid again.

I just want to make sure I'm not being left behind as orphan, Thanks.

 

[acantoni]

Italy here.
Paid with a debt card (visa electron) the very first day.
Still nothing.

 

[joseluisjazz]

Spain here. Paid with a visa electron debit card, on the first 30 minutes, and a second payment for accesories later in the day.

Just 10 minutes ago I received the email that says I'm gonna be refunded. So I'll wait till I see the refund (since I made 2 payments so I dunno what I'm gonna need to repay for)


PS (while I'm writing this, a friend -also spanish- just told me that he also has received the letter, they must be processing Spain right now i guess)

 

[Bosbeetle]

ah that means europe is on now and england is finished. Hmm I still have to wait and see what happens to my order. (I am from the netherlands)

 

[Tor]

Argh. Got my reorder / refund mail just now.

Now I have to figure how on earth I'm supposed to see the refund. My credit card isn't connected to a bank at all, I just get the bills in the mail, monthly.

 

[Michoko]

Ordered from france and got my reorder email today.

 

[Chip]

Argh. Got my reorder / refund mail just now.

Now I have to figure how on earth I'm supposed to see the refund. My credit card isn't connected to a bank at all, I just get the bills in the mail, monthly.

That's strange. They don't offer any sort of online account management?

 

[Tor]

Argh. Got my reorder / refund mail just now.

Now I have to figure how on earth I'm supposed to see the refund. My credit card isn't connected to a bank at all, I just get the bills in the mail, monthly.

That's strange. They don't offer any sort of online account management?

Could be, but I'm not aware of any - it's strictly a one-way communication - they send me bills, I pay the bills. This is my credit card, my debit card (which I didn't use in this case) was issued through my bank so that would have been different. I guess I simply have to try to find a contact address or something at the CC company so that I can get in touch with them and ask. I was hoping that I wouldn't be affected so that I didn't have to think about this particular headache..

 

[noisome]

If the rest of Europe is being hit now, I'm assuming mid-December is when the US gets hit, if my math is correct, which it is not.

Lets say Nov 4th is when this all began, even though I know its sooner, which was two weeks ago and has just now finally cleared the UK. So Europe probably had more sales than just the UK, so I will estimate 1.5x the amount sold. So, at that rate, 3 weeks later this will be done, so December 8-11th is when the US should begin receiving the emails.

Sound about right?

Noisome

 

[Eniko]

I might just reorder blind. Waiting for the refund is all good and well but I imagine that if your payment isn't processed until for instance late December then that's how long it'll take for your Pandora to ship.

And I'm not sure I particularly feel like waiting that long just to make absolutely sure that I get refunded properly, which one should be able to assume will go fine anyway.

 

[Bosbeetle]

ah that means europe is on now and england is finished. Hmm I still have to wait and see what happens to my order. (I am from the netherlands)

got my refund email

 

[socket]

@Noisome

Sounds like a good estimate to me... I do hope you're wrong though....

It really seems like they underestimated how long it would take to send these emails out.