Bank... mistake... compensation... No, sorry does not compute.
Let me get this straight though: you want more back than you paid? What time and effort is required? If you got a refund it hasn't taken any time or effort. When (if) you choose to re-order it will take you, what, five minutes? Five minutes of effort to get your hands on the greatest gizmo ever?
Now had I read this at one o'clock Sunday morning rather than 4:30 Saturday afternoon I might have been more on the right wavelength.
If I slipped and fell in a Welsh school, I'd get compensation.
If I paid my credit card bill late by one day, I'd have to pay compensation. I my cheque bounced, I would pay compensation. If I paid using a foreign currency I would pay commission. How much time and effort does all that take for the bank?
Lets say it costs GBP300 originally for pandora +accessories+developer fund, I paid in foreign currency so it cost me GBP315 (conversion commission-which may be built into the exchange rate). When refunded, I'd probably get the equivalent GBP285 (assuming no rate changes and just commission and I am refunded GBP300). Then to reorder, I would have to pay 315 again (assuming no rate changes and I pay GBP300) Thus I would pay GBP45 more which goes to the banks for no effort on their part. I am especially angry that GBP30 goes to the bank which received the cash and refunds it when in fact they should have made a loss from refusing good business, they will actually profit from their mistake. Now if this GBP30 had been towards the profit of the Pandora team, I would have been happy cause it would go towards the cost of the additional RAM and they actually deserve a bigger profit as they have put in the time and effort to develop the product.
Put it in this way,"Does the bank which rejected the payments deserve to profit from its mistake?" or "After months of work the Pandora team gets 10% profit from Pandora sales and after no work at all, the bank also gets 10% profit from pandora sales".
A bank operated normally never-ever makes a loss only profits. It is strange to see banks being supported by governments in this financial crisis. Consider the layoffs in the banking sector and in the manufacturing sector. I see that there is a much larger number of people affected by factory closures in the world than than in bank closures. The unfair treatment of banking over manufacturing could lead to further problems in society.