OK, OK, enough of the "nice Craig", "good Craig", "what a marvellous job you are doing shipping the orders", etc., etc.
Now for an alternative view...
First, pull your finger out Craig and fix the sales page on your website! It still says "The first batch of GP2X consoles is shipping this week, but its very limited. Order now to get one from that batch. "... which is what I ordered mine on the strength of and it is plain that nobody ordering now is going to be getting one from the first batch.
Second, when you post updates on the progress here statements like 'shipping another 800 by morning' and such are totally feckin meaningless as nobody but you has a clue how many pre-orders you are working on... either post a guide to the rate you are posting and how many are left to go or just a percentage of how far you have got!
Third, make a clear statement about the date of orders which marks the cut-off between a pre-order (i.e., something that is going to be delivered imminently) and a normal order which is going to be in the December batch.
The excuse that you are busy only goes so far... you still need to communicate (and that means in an informative way rather than just a 'we are busy doing it' here) with your customers.
I am still very keen to get the unit and look forward to developing games on it but I am already feeling like I will get the unit inspite of the appalling communications from gp2x.co.uk... not a good start really is it?
Anyway, that's enough griping but I feel it needed to be said
Now for an alternative view...
First, pull your finger out Craig and fix the sales page on your website! It still says "The first batch of GP2X consoles is shipping this week, but its very limited. Order now to get one from that batch. "... which is what I ordered mine on the strength of and it is plain that nobody ordering now is going to be getting one from the first batch.
Second, when you post updates on the progress here statements like 'shipping another 800 by morning' and such are totally feckin meaningless as nobody but you has a clue how many pre-orders you are working on... either post a guide to the rate you are posting and how many are left to go or just a percentage of how far you have got!
Third, make a clear statement about the date of orders which marks the cut-off between a pre-order (i.e., something that is going to be delivered imminently) and a normal order which is going to be in the December batch.
The excuse that you are busy only goes so far... you still need to communicate (and that means in an informative way rather than just a 'we are busy doing it' here) with your customers.
I am still very keen to get the unit and look forward to developing games on it but I am already feeling like I will get the unit inspite of the appalling communications from gp2x.co.uk... not a good start really is it?
Anyway, that's enough griping but I feel it needed to be said