Orders, Orders Everywhere...

[wraggster]

Patience is the key here, remember that being first isnt always the best thing as you can get buggy units etc but the Gp2X will be a killer unit in the end and its not really craigs fault that Gamepark are being slow at shipping consoles.

 

[Winterkid]

Just let him get some rest, get some sleep, and wait for your e-mails of confirmation that it's been sent. It's apparent that it's taking time to get all the preorders and orders prepared and sent. Not to mention it was the customers that badgered him into testing them all.

If we keep e-mailing him and posting here about update after update, it only SLOWS the process down more, and therefore takes LONGER to get to the end. And it sounds to me like he's bending over backward to help us out, so just waiting isn't going to kill us. We have the easier job, really.

 

[memoryex2003]

Sorry, but all I see is please check on GP2X.com forums, not post issues here... if you have an issue with a company, you deal with it directly as you would with any other company.. If he had his own forum section then that's completely different.

Feedback on a company is a completely different matter but in the OP post, he/she directly addressed craigx/gbax.

Things will be done when they are done, no sooner no later. If you are that fed up then just cancel. Simple.

edit: you mean this piece of text?

The first batch of GP2X consoles is shipping this week, but its very limited. Order now to get one from that batch.

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i assumed that they were shipping from the manufacturer this week, not that they had enough in stock to cover every order now.

 

[NeCrO]

My God!!!!

I wanted to get one of these GP2x's because my friend said he had a GP32 and told me how great it was, and that the community that go with it was fantastic...his words "One big family".....Shit he aint wrong!!! Morning to morning whingers and moaners....

If this is the grief he is getting now then just imagine the crap he is going to get when these people actually recieve them!!! I can see it now " The black casings to black", "The letters on the buttons are in the wrong font"..... :lol:

I have not had a single problem since the day I ordered (the first day).. All emails answered within a day some within an hour!
Packaged as advertised minus cd (damn I wanted a blank cd ). But with FREE gifts..

I expected a few issues with it, thats part of the fun! If i wanted a no hassle gaming experience I would have bought a PSP or DS..all part of the fun as far as i am concerned..

Ok i agree that for those that are sitting there waiting for the new toy to arrive then yes daily updates would be an good idea, but this takes time. Which means less time sorting orders ect.

I am at this moment wondering if buying this was a good move...not due to the GP2x but due to some of the poeple on here! Some of you are worse than my ex-wife and thats saying something

If your not happy just cancel give someone else a chance!

All i wanted to do was have some fun for Christs sake!

Ok finished

 

[Exile3]

Considering i got my confirmation email today and ordered on the 28th of september, personaly i think thats pretty good for a small company dealing with imports and international shipping.

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What the crap!? I ordered mine on the 17th of september and I still haven't recived my
confirmation email!

 

[Jarska333]

I think it's time to stop pestering Craig... and start pestering ED instead.

(Not that i ever do any pestering, but some folks here seem to be rather adept in it, so in the name of efficiency, I'd like to nominate one pester for all of us who have pre-ordered from ED. )

 

[nickspoon]

The 17th is a bad day for ordering it seems.

By the way, I only pestered craig once (possibly twice) and that was just now.

Orders, orders, everywhere, but not a unit at my door.

I really have nothing more to say, so I'll just go now *gets his coat*

 

[Epsilon]

I think it's time to stop pestering Craig... and start pestering ED instead.

(Not that i ever do any pestering, but some folks here seem to be rather adept in it, so in the name of efficiency, I'd like to nominate one pester for all of us who have pre-ordered from ED. )

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Whats ED then?

 

[Jarska333]

Etchical Doctor

Kinda like Medical Doctor, MD.

Could also be Evil Dragon...

 

[dmg1968]

I have received an answer to my email within 30mins. All orders from 17th Sept have been posted. They will be checking my order in morning to see if it has gone. That's what I call service. Hey Exile3 you should email them with your reference, they will probably check yours in the morning too.

 

[gaterooze]

Your order has been cancelled and your card refunded since you were unhappy with the service. I believe this is the most simple and easy way to sort this out

"No soup for you!" :lol:

Seriously though, that's fair enough. Alibee, do you think you would get as good a level of service from Sony or Lik Sang? No chance in hell.

I ordered my GP32 from Lik Sang and had no end of delays and problems -- but hey, it was all good when I finally got it and none of that mattered in the end [btw this time I will definitely be ordering my GP2X from GP2X.co.uk].

Alibee, try getting a pre-ordered Xbox 360 in the US. Some stores with 60+ pre-orders are getting less than 10 consoles!!! People are needing to buy them on eBay for DOUBLE the retail price. The GP2X niggles are nothing.

 

[Epsilon]

Your order has been cancelled and your card refunded since you were unhappy with the service. I believe this is the most simple and easy way to sort this out

"No soup for you!" :lol:

Seriously though, that's fair enough. Alibee, do you think you would get as good a level of service from Sony or Lik Sang? No chance in hell.

I ordered my GP32 from Lik Sang and had no end of delays and problems -- but hey, it was all good when I finally got it and none of that mattered in the end [btw this time I will definitely be ordering my GP2X from GP2X.co.uk].

Alibee, try getting a pre-ordered Xbox 360 in the US. Some stores with 60+ pre-orders are getting less than 10 consoles!!! People are needing to buy them on eBay for DOUBLE the retail price. The GP2X niggles are nothing.

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I tried the xbox360, the company I work with had one for evaluation, MS work with indie devs aye, but thats not enough to push me into buying that over glamoured 'box' i'd rather buy the nintendo evolution when it comes out, and Sony? hahaha i'd rather build a bridge of ice in sahara.

 

[Emu&Co]

"Your order has been cancelled and your card refunded since you were unhappy with the service. I believe this is the most simple and easy way to sort this out"

Great. Hey craig, if I were you, I would have done the same.
Keep up this good work. The newbies in scene don't know, who you are and what you do/did for scene, man. But hey, everybody was a newbie in past, they'll learn. I did, too.

 

[memoryex2003]

"Your order has been cancelled and your card refunded since you were unhappy with the service. I believe this is the most simple and easy way to sort this out"

Great. Hey craig, if I were you, I would have done the same.
Keep up this good work. The newbies in scene don't know, who you are and what you do/did for scene, man. But hey, everybody was a newbie in past, they'll learn. I did, too.

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i cant believe that guy was stupid enough to put his order number up, especially with all the flak craig and the other peeps at gbax have been putting up with over the last few days.

 

[EvilDragon]

I think it's time to stop pestering Craig... and start pestering ED instead.

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Harhar... don't forget I also have MOD rights here, which craig doesn't... I could do ANYTHING with your account... and with your wife, money, car and house

 

[Nuron_V]

Well thats where your wrong...I don't have a Wife...I'm lonely

 

[sand_man]

I have said these a few times in other threads...
Some people just complain too much. Look what happens when you do? You get your order cancelled HA!

 

[Jarska333]

I think it's time to stop pestering Craig... and start pestering ED instead.

​

Harhar... don't forget I also have MOD rights here, which craig doesn't... I could do ANYTHING with your account... and with your wife, money, car and house

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Don't have a wife, nor car, nor house, and you allready gots my money!

(Actually, I'm quite happy with the updates I've gotten. Though it's unfortunate that I will not get my hands on my unit this week, postage being somewhat slow, even if some units are dispatched this week. But nothing to be done. I wonder if people in these boards know the term "force majeure"?)

 

[fragglerok]

Sorry but i have to disagree, what Craig has done is childish and petty. thats no way to run a business. And it is a business. Lets not forget Craig is doing this to make a profit not out of the kindness of his heart. In the meantime i shall patiently wait for mine to arrive, ordered around the 9th, it doesnt matter to me anyway, i dont get to play with it until christmas day

"Your order has been cancelled and your card refunded since you were unhappy with the service. I believe this is the most simple and easy way to sort this out"

Great. Hey craig, if I were you, I would have done the same. 
Keep up this good work. The newbies in scene don't know, who you are and what you do/did for scene, man. But hey, everybody was a newbie in past, they'll learn. I did, too. 

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i cant believe that guy was stupid enough to put his order number up, especially with all the flak craig and the other peeps at gbax have been putting up with over the last few days.

​

 

[Ryan]

Good going by Craig.

I can see the point made in the first post - communication could be improved a little and that would help quell the anxious posters. I.e. just posting more details in the site news and ignoring the forums totally.

Personally I'd do that, and slow down the actual dispatches. Set a sensible amount of consoles shipped / day, then give each order-date range an idea of when theirs is due to ship. Unless, of course, there are too many orders to ship before Xmas at an reasonable rate.

However, Craig and team are doing one hell of a job. They've been checking the damn things by hand before packing and shipping. I'm guessing the pre-orders are easily within the several-thousand volume. That's an insane amount to be handling..