What happend to make us go from the cases **arriving** last weekend to cases just being **shipped** yesterday (I saw the update on the to-do list on the official website, but it seems to come from nowhere...)? I know Craig said that "if we're lucky" the cases would arrive with MWESTON this past weekend, but he still said this statement on the 16th, which seemed to imply that the cases were already in transit or would ship that day or so (how else could they get to MWeston by weekend?)? I'm guessing MWeston won't get these cases until early next week, so we just got another 1 to 1.5 week delay out of nowhere. I guess we got to the point where we are now because of these types of delays that pop out of nowhere and just REALLY add up if they keep happening (all the way to 1+ year).
I just don't know why Craig keeps using this trick of his of transforming and condensing whatever information he has on the current step into a 1 line sentence full of false optimism in order to appease all the people that have been disappointed in how long it's taken (reminder when he made that October estimate and Ed cleared things up? It's gotten to the point where I feel Craigix is stretching the truth and being so optimistic (perhaps even when he knows he should not be) almost enough to be telling white lies because he always wants people feeling good and never wants to admit they have been less than efficient, to say the lesat. I guess he fears that if he didn't give such optimistic estimates for the past 12+ months he would have much less orders now? I say just own up to how long this has taken and how less than ideal of a job has been done, and tell us what *you* know, not what you think we want to know (such as "The factory told us XXX needs to be done, and they are currently working on optimizing part YYY; if they finish YYY today, it is possible for MWeston to get the cases by this weekend," instead of "if we're lucky, MWeston will have the cases by this weekend" <--- because the last statement can and did cause everybody to expect MWeston to have the cases by weekend (just look at people's posts saying it's Saturday, where are the cases, etc.).
I guess I'm just frustrated since *somehow* we went from cases from 1 estimation of when cases will arrive, to another estimation of when they will ship, with no explanation in between, resulting in another delay. I think this situation is a summary of the Pandora's manufacturing/design from the consumer point of view. Is it just the result of inexperience and incompetence (I know Craigix will fight to the death saying that nobody that is not a huge corporate company could do this better than they have, but I'm sure there are designers out there that would have finished the case in a more timely manner, or at least recognized that it would take time -- remember when they set a deadline of January 15th for case tweaks to be finished?)?
From Craig's last Christmas Update:
The design and the whole process has proved to be so complex and difficult to fit in that little box and had we known back when we started this project just what would be involved we might have been a little more reserved - but **it's done now** and things will be all the better for it, I hope we have raised the bar - especially in the controls area, please try to be understanding to the team when it looks like we have taken a month to solve a simple issue. Trial and error can be a right - lengthy- pain in the arse sometimes.
Was it really done then?
I hope we will get another detailed Christmas update like we got last year.