Is My "cracked" (Coming Apart) Pandora Covered By Rma?

[lobski]

My Pandora is coming apart.


At the port side of the Pandora, there is only one screw to hold the unit housing together. The internal screw holder thingy broke off somehow. I think this is a terrible single point of failure, since at the other side, there are two screws holding the housing together. The screw housing/system that's right next to the USB port is gone, so there is no screw there.


Also, the two screws behind the battery does not seem to be doing a good job (not tight enough) to hold the housing together also, but maybe having a middle screw will fix this.


So my pandora's backside has a gaping hole:

Here is a picture of a normal Pandora:

OPTIONS?

 

[demonstar3]

I think yours is covered by the warranty and could be sent back for repairs methinks.

 

[Prometheus]

What DramaticWaltz said.


As an aside, I gather that the hinge and LCD cable are tricky to deal with, so changing the case yourself is probably not a good option if you don't have previous experience with that sort of thing.

 

[Nintendo]

Just wondering, when did your first receive you Pandora?

 

[lobski]

Just wondering, when did your first receive you Pandora?

I bought it off a local seller. Still waiting for my original order, however.

 

[Nintendo]

Ask the seller how old it is.

 

[lobski]

Ask the seller how old it is.

His original place in line was 400-500, Nov/Dec 2008.


Why?

 

[Nintendo]

I'm not sure, but we shouldn't go by queue positions here.

 

[leo]

If i were you id flip over the unit upside down and tighten those screws with a Phillips screwdriver before sending it away for god knows how long.