Okay, I solved the mystery of you not getting my emails.
Apparently, sbcglobal doesn't like ANY of my email addresses, neither from OpenPandora nor from my other company. Two different servers, both are not blacklisted anywhere but sbcglobal.net decides to block them and not reply to any further questions I ask to them. Awesome.
So hopefully, you'll read it here as well:
Am Sun, 11 Dec 2016 08:43:56 +0000 (UTC) hat American Reprographics
<plots@sbcglobal.net> geschrieben:
Hi,
I really have no clue about that.
I certainly didn't initiate anymore payments.
I also checked the logs with my credit card company and they didn't
have any transaction except for the ones in June.
Could you check back with your credit card company / bank?
They should be able to tell you who initiated the payment or when.
Maybe it's an error...?
I'm sure we'll get that sorted out.
BTW: You are the only GPD Win US Preorder left - everyone else paid for
the shipping costs.
So while I can't do much about the shipping costs itself, I could offer
you covering part of them, so that you're actual shipping costs would
go down to 30 EUR, would that be okay?
> Hi Ed. I've ordered from you before. I'm at a loss here....as funds
> were taken out of my bank account in June. For a down-payment on a
> Pyra and a total GPD Win unit. See the attached screenshot of my
> bank statement. Maybe you can tell me what happened. Thank you.
> -FlapJack
[doublepost=1483701308,1483701218][/doublepost]
You made the thread about this transaction. I am trying to be supportive, but you really do need to relax and stop assuming everyone is out to get you.
I do realize that not everyone is out to get me. I also do realize that enough people are out to get me.
[doublepost=1483701388][/doublepost]Okay, finally the GPD Win is back in stock!
Here is your additional voucher:
7QGXZI11
This will reduce the costs by 32 EUR, which means you will have 30 EUR shipping costs left, I'll cover the remaining payment.
Please use the link you received in the email a while ago, as the normal GPD Win on the website is more expensive than the preordered one.
Let me know if you need anymore help.
[doublepost=1483701661][/doublepost]
- Thanks. I don't have any link to that product though, as I never received an email. I have various emails from 2013 and before (for different products/links), but obviously not the GPD Win. I can go to your Dragonbox shop and see that the GPD Win is 365,55 euros or $382.26.... but you probably don't want me to do it that way (?). Can you just post me a link here? Sorry that this is such a pain...
-FlapJack
FlapJack, Dec 27, 2016Report
Reply
FlapJackActive Member
Joined:
Jul 7, 2016
Messages:
153
I also sent you a real email (out of my Yahoo account) just a few minutes ago. Still need help. Thanks.
-FlapJack
FlapJack, Dec 29, 2016Report
Reply
FlapJackActive Member
Joined:
Jul 7, 2016
Messages:
153
These are your own quotes:
"Okay, I solved the mystery of you not getting my emails.
Apparently, sbcglobal doesn't like ANY of my email addresses, neither from OpenPandora nor from my other company. Two different servers, both are not blacklisted anywhere but sbcglobal.net decides to block them and not reply to any further questions I ask to them. Awesome."
"Please use the link you received in the email a while ago, as the normal GPD Win on the website is more expensive than the preordered one."
[doublepost=1483701744][/doublepost]
American Reprographics <plots@sbcglobal.net>
To
Michael Mrozek
Jan 5 at 4:22 PM
Well, funds in the amount of $775.76 were taken from my Bank of America business checking account on July 12th, 2016 by your DragonBox shop. It was by a VISA credit/debit card tied to our business account. I authorized it, as I placed an order on that day (or the day before) for a GPD Win and a preorder for a Pyra (with all options for the US). Like you, I also did notice that there is no info of an order when I sign into your shop. It just shows previous activity (circa 2013).
[doublepost=1483703074][/doublepost]
I won't win here. Ed can delay for a time. I can only go to the masses and tell my story of WHY he won't deliver the products that I ordered. He chose to hold my funds and not deliver the good(s) that I ordered. Actually "Wally" tipped his hand, and I thank him for that. It seems that I was NOT treated like a fair customer from the beginning. I thank him for his honesty.
I have been waiting, and ED has been delaying and I told a few people that this might happen. A couple Moderators in fact. Waaay before tonight.
All I know is what I paid, what I paid for and that my bank account hasn't been credited that money back.....so, I await the products that I ordered or a refund of said funds ($775.76). So, we're closer to solving this I think. At least I can see your emails now...
-Frank (FlapJack)
[doublepost=1483703192][/doublepost]
American Reprographics <plots@sbcglobal.net>
To
Michael Mrozek
Today at 2:55 AM
Seems that Yahoo blocked you on Dec 12th and you asked Yahoo why. I get lots of emails from people, but for some reason you have been blocked? And from Gmail? I saw the report from you. I never received ANY emails from you even though you show that you sent emails to Gmail. You said that you sent them. Oh well. I never received them. I know that you're pissed on being called out on your BS. You lied to me numerous times. Again now. I've gone to your website to redeem that voucher code and the shipping code and yet i still owe you $65+....it never ends with you. You told me that I'd have to come up with an additional $30'ish....and I already PAID for that GPD Win. You're lying.
[doublepost=1483703351][/doublepost]I don't remember being blocked by gmail at one time, but yes, it COULD
happen, as they block you for a day or two when they thing spam
happened from your IP address and free it up as soon as you stop
sending spam, so it often goes unnoticed.
I also don't have the error-replies from that time anymore, so I can't
check whether I received an error from gmail or not.
Attached is a screenshot of your account details.
You can see on the right side what emails the shop has sent to that
address.
I receive CCs of these mails and can confirm these arrived, but of
course I don't know what happened to them on the gmail side.
> It seems unlikely at this point. You mentioned that I was the ONLY
>ONE
> that pre-ordered a GPD Win unit and didn't receive it. I wonder why.
> I wonder why you always take a small action and hold something back.
> It's like you're toying with me. Be aware that ALL of our
> correspondence has been logged/recorded. You can't drag this out for
> months again, as now MANY people are aware of your (in)actions.
> Please do the right thing. I'm going to go public soon. -Frank
Trying to scare me?
Try again. The only thing I "held back" (if you want to call it that)
was the voucher code where I accidentally sent back a wrong one in a
hurry yesterday night (I sent the mail at 3am in the morning, already
heading to bed, just wanted to get this sorted out).
However, I could ask you the same things.
Why have you used a nickname and a different email address to create a
customer account at the shop?
[doublepost=1483704094][/doublepost]I don't remember being blocked by gmail at one time, but yes, it COULD
happen, as they block you for a day or two when they thing spam
happened from your IP address and free it up as soon as you stop
sending spam, so it often goes unnoticed.
I also don't have the error-replies from that time anymore, so I can't
check whether I received an error from gmail or not.
Attached is a screenshot of your account details.
You can see on the right side what emails the shop has sent to that
address.
I receive CCs of these mails and can confirm these arrived, but of
course I don't know what happened to them on the gmail side.
> It seems unlikely at this point. You mentioned that I was the ONLY
>ONE
> that pre-ordered a GPD Win unit and didn't receive it. I wonder why.
> I wonder why you always take a small action and hold something back.
> It's like you're toying with me. Be aware that ALL of our
> correspondence has been logged/recorded. You can't drag this out for
> months again, as now MANY people are aware of your (in)actions.
> Please do the right thing. I'm going to go public soon. -Frank
Trying to scare me?
Try again. The only thing I "held back" (if you want to call it that)
was the voucher code where I accidentally sent back a wrong one in a
hurry yesterday night (I sent the mail at 3am in the morning, already
heading to bed, just wanted to get this sorted out).
However, I could ask you the same things.
Why have you used a nickname and a different email address to create a
customer account at the shop?
------------------------------------------------------------------------
Why create a nickname? A different email address? It's a global, public forum where people want/respect their privacy. Who cares why I chose my or any nickname? I ORDERED your products! I am the ONLY ONE that hasn't received their GPD Win....doesn't THAT seem strange to ANYONE? What sort of message does that send to consumers? Just because you may not like me, does that mean that you can lead me on, take my money and lie to me for months? You've sent more than these emails. There have been others. I will leave it here for now. I already know that I will be universally hated and that's okay. I needed to get the truth out there. You can't treat your consumers like this. PEACE.
