He's at a 100% failure rate with me (for the last 3 years). He just won't deliver my GPD Win that I ordered on July 12th, 2016. I've had correspondence with him and he's misled me at every turn. This is one option. To speak the truth. I've waited too long and let him tell me more lies. He delays ALWAYS. A few every week and now we're into 2017. He decided that my email (Yahoo) was blocking his emails to me. Then I've found out that Gmail was blocking him? No. Now he says that Yahoo isn't blocking his emails, so he sends me more useless info and questions. I ordered a GPD Win and a Pyra and Bank of America has a record of it. He's always dragging his feet. Lying. He says that I'm the last US preorder to receive a device. Why? Why am I still the last after a month or 6 months? He sends "used" voucher codes to me. It's not redeemable at his DragonBox shop because it's been used/expired(?). It's always something. I'm ashamed at how ED has conducted himself. People won't believe what I've said, but it is the truth. People defend ED and rightly so, because he saved this project. Craigix was horrible. He nearly ruined everything. I'm just one, now disgruntled customer, but I need to warn people. I fell through the cracks I guess....and kept falling because ED didn't care enough or really did have something against me. You'd have to ask him. I have all of our correspondence and I will provide more detailed proof of events in the near future. If not here, then on other social websites.....but ED has decided to lie and delay at every turn. I used to respect him, now I'm ashamed of him. I won't recommend ANY product that he can eventually come up with. PEACE to all. I'm sorry for my diatribe, but it's ALL TRUE.