Either I am the only one or everyone is too scared of being flamed for blaspheming against the God of Handhelds......but......
The joystick is not centrally placed in relation to the hole in the casing. It is slightly offset to the left. If the plastic pad is fully engaged (pressed down) on the joystick shaft it is prevented by the casing from registering left.
Since the joystick functions as a button the likelihood of it being pressed down is high.
This is not a major problem in my opinion. A lot of people are already considering replacing the pad. GPH could issue a replacement with a slightly longer stem or you could just stick something up the hole to prevent it from being pressed down so far on the shaft.