Can't select a shipping option

Discussion in 'DragonBox Shop' started by Lanboy, Aug 27, 2019.

  1. Lanboy

    Lanboy Still Fresh

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    Nov 22, 2009
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    I'm trying to purchase the nub replacement for my Pandora on Dragonbox.de. When using the Calculate Shipping button it provides me with three options but does not allow me to select any of them; they are not clickable and there is no button beside them. I can click on the Add to Cart button, but that selects the cheapest shipping method as a default. There does not appear to be a way to select either Fedex or UPS.

    I've tried different versions of Chrome, Internet Explorer and Firefox with no variation in results. Anyone else have this problem?
     
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  2. Elw3

    Elw3 ƐʍlƎ

    Joined:
    Jul 21, 2013
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    Are you ordering the part or the act of replacement?
    The later is hard to ship.
    YOU need to sent the pandora to the shop for that.
     
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  3. Lanboy

    Lanboy Still Fresh

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    The item I'm purchasing is the service - nub replacement. However, I also have to provide ED with the cost of shipping the Pandora back to me as part of the purchase. There is a Calculate Shipping button that provides an interface to select your country, allowinging the web service to calculate the shipping for three different methods (a local option, Fedex and UPS), which should allow you to select one. It adds the value of the shipping option you selected to the cost of the nub replacement. You can then select Add to Cart.
     
    Last edited: Aug 28, 2019
    levi likes this.
  4. EvilDragon

    EvilDragon Administrator Staff Member

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    That calculate shipping function non the product page is just to show you the shipping costs.
    You choose the shipping service during checkout.
     
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  5. Lanboy

    Lanboy Still Fresh

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    Nov 22, 2009
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    Understood. I've placed the order, thanks.
     

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