Cancel order request ( split from yay-some-news )

Discussion in 'DragonBox Shop' started by BentMyWookie, Jun 12, 2019.

  1. BentMyWookie

    BentMyWookie Still Fresh

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    Apologies in advance for posting here, but I've tried raising a ticket and requesting updates via that and also via sending to the general@ to no avail. Does anyone have any insight in to the process for cancelling the pre-order? I've been trying to get a response for little over a week now and didn't really want to moan on a board.

    Thanks/apologies.
     
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  2. TrashyMG

    TrashyMG Sarcasm Dispenser Staff Member

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    @BentMyWookie - @EvilDragon has a full time job outside of running Dragonbox.de and dealing with Pyra things, so he may have trouble getting to these types of requests quickly. I'm going to split your post and move it to the dragonbox shop section for better visibility.
     
  3. BentMyWookie

    BentMyWookie Still Fresh

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    That's cool, thanks for the update.
     
  4. EvilDragon

    EvilDragon Administrator Staff Member

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    Yeah, I often miss these things.
    Please, if possible, use the ticket system in the shop (www.dragonbox.de), as that is handled almost daily and this is also where you bought it :)
     
  5. BentMyWookie

    BentMyWookie Still Fresh

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    Thanks for the response and apologies for being a pain. I've logged the ticket and requested the refund via the other site. With any luck I can invest in a later iteration once my bank account stops hemorrhaging money,
     
  6. FBnil

    FBnil Ready to Champion the Pyra to the World...

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    @BentMyWookie Such is life. I hope the balance goes up soon! Hang in there, ok?
     
    BentMyWookie likes this.
  7. BentMyWookie

    BentMyWookie Still Fresh

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    Can I have an update please? The site is down for maintenance and I sent my bank details days ago as per the ticket response.
     
  8. Stainy

    Stainy Well-Known Member

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    The website is getting updated ( as per his twitter )
     
  9. EvilDragon

    EvilDragon Administrator Staff Member

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    No worries, you'll have it on your account next week :)
    I'm working almost 24/7 on the upgrade, it really is a LOT of work (more than I expected).
     
    ClockworkCoder and levi like this.
  10. FBnil

    FBnil Ready to Champion the Pyra to the World...

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    Dude, chill out. Spend some time with the wife and without electronics. Weather is nice outside. Get a tan...

    [​IMG]
    Wörk!
    --- Double Post Merged, Jun 21, 2019, Original Post Date: Jun 21, 2019 ---
    [​IMG]
    Why not wörk 28/7 ? Gibs round number, yes?


    (here was Chinaball, but Chinaball ran away.)
    28/7 is 4 and in Cantonese, "death" and "four" are both pronounced "sei", albeit with different tones. In Mandarin, si/shi)
    And yes, working 28/7 can get you killed.


    Meanwhile in Netherlands:

    [​IMG]
    Wörk? I get uitkering, what is wörk? (sips coffee)
     

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