TaG said:
If you choose to repay now, by bank transfer, you will only repay the $291 and you will not loose the $60 you quote. You will only be out if you have to pay a bank transfer fee.
If you want or need to wait for credit card re-ordering you might be affected by forex between your refund and your re-order. You may have to pay a small percentage extra.
If you re-order, openpandora have increased the RAM to make up for the distruption and possibly small extra cost.
If you choose not to re-order, you have effectively 'cancelled' your order and lost on the forex.
Everyone who is out because of exchange rates would be subject to some level of transfer fee (& conversion fee), because they are only free
within the UK and obviously UK customers won't have been affected.
The refunds have spread across a couple of weeks already. Not everybody will even be getting a refund at the same rate! This is
fair?
Nobody who paid by credit card should be
expected to agree to now pay by transfer. If they have no qualms, that is their prerogative. Others have well founded fears about the risks. Had transfer been the only option at the start of this, plenty of people (myself included) would
not have boarded this ship until we saw how the first batch played out.
If they are expected to
wait to pay again by Card, at what point is patience supposed to run out waiting for the CC reorder facility? 2009? The dollar could go on a rollercoaster in the meantime.
Is it still the position that it's not up for want of access to a working PC?
If anyone chooses not to reorder because the Card facility has not become available, this has not been a 'voluntary' cancellation of the order. The order was already terminated and the ability to reinstate it under the original terms removed. It's a position they have been put in, at a loss.
The extra RAM as consolation is a red herring. Welcome, but surely something they began to consider as desirable if not essential for future batches, and there would be a lot of angry people next year with non-upgradeable first-gen machines if they didn't add now what they intended later - especially if some software required it.
/flees the hail of rotten fruit and abuse
No rotten fruit from me. Yours is one of the best argued cases so far.
I agree that we would probably have gotten the RAM anyway, but it was given at the time of the re-order situation arose as, lets say, an olive branch. Good news / bad news thing.
And please, I really am not saying anyone should pay by bank transfer - I'm not, my funds ar sitting on a credit card and as soon as they want it back from the credit card they can have it.
As to fair, or those that haven't had to re-order also getting the RAM upgrade, no of course it's not fair. Unfortunately the only way to make it fair would have been to make everyone 'suffer' the same fate. Just like it's not fair that UK second batchers will have a hike of something like £60 (based on a rough calculation I did a week or so ago and might now be more or less) but the US will only go up $9.
I do agree that unless the credit card page gets up soon the exchange rates could seriously affect some. Many may not re-order and it must surely damage the business. I suspect they first need to ensure that all the refunds are cleared in people's accounts otherwise that will cause more headaches, and secondly I
suspect that they want to ensure the majority of units will ship within 30 days of the credit card re-orders so that they do not fall foul of any other regulations or nervousness from bankers. Yes the longer it goes on the more valid your point of not a voluntary cancellation, although it will depend on exactly how they deal with it.
Let's all hope it get resolved soon, heh?
), as well;
