Touch Screen stopped working a while back

[ExquisiteCorpse]

And I'm now looking to send it in for an RMA.

The issue is that the touch screen stopped working - nubs and everything else works fine. I removed the screws to see if I could take off the front panel but couldn't see how to do it so thought I'd best leave it as it is rather than crack my case or ruin the screen.

Just checking this is the correct address

OpenPandora GmbH
Schaeffbraeustr. 11
85049 Ingolstadt
Germany

and this is the correct RMA sheet

http://openpandora.org/downloads/RMASheet.pdf

If I send this off tomorrow what is the turn around time?

 

[omega-weapon]

Hey there. When I RMA'd my Pandora, that's the address I sent it to, and that is the correct RMA Form.

I'm from the UK too, and mine took just over a week from me posting it to it being delivered back ot me.

 

[ExquisiteCorpse]

Cheers dude, phew! Don't want to part from it too long!!

 

[EvilDragon]

Yep, everything fine here.

Just one last question:

Tried a reflash?

The touchscreen stops working if you're using the wrong kernel with the wrong rootfs.

Maybe something went wrong here (updated OS?)

 

[ExquisiteCorpse]

Yeah I reflashed it 3 or 4 times to no avail

 

[ExquisiteCorpse]

Hey ed, fired it across to you. Let me know when you receive it so my blood pressure goes down from sending a £400 device in the post

Cheers

 

[ExquisiteCorpse]

Hey Ed,

Did you receive my pandora yet? Is it coming back to me yet?

 

[ExquisiteCorpse]

?

 

[EvilDragon]

Well, we received and repaired a few Pandoras, but how should I know knowing your nickname who you are...?

 

[ExquisiteCorpse]

It's the one going back to Bristol, UK

Also I taped my name and address on the lid of my pandora 

 

[EvilDragon]

Okay, Askarus did the repairs, so he should know (you can PM him).
I know we had a UK Pandora for repairs, but I don't know if it was as yours.