So I got my shipping email about two and a half weeks ago.
I waited for it to come, finally got my tracking number (which showed nothing for about a week), and then suddenly, it said
Arrival at Unit, February 07, 2011, 6:13 am, CITY, STATE, ZIP. (It's at the post office, ready to be delivered)
Which was my old City and zip code, I'd emailed Jacquelyn my new one ten days before it shipped, and she'd confirmed that she'd updated my shipping to the new address.
No worries, my parents live there, they'll just ship it to me a state over.
Later that day, the status changed.
Now it said:
Undeliverable as Addressed, February 07, 2011, 10:22 am, CITY, STATE, ZIP
Freaking out, I called the Postal service and the local post office, to try to figure out what's happening.
Here's what's happening: It's being sent back to the OP team because of a problem with the address.
I've emailed OP sales twice, last night, and again this morning, and no one has responded to me at all.
How can I actually get in touch with someone who can fix this problem?
I waited for it to come, finally got my tracking number (which showed nothing for about a week), and then suddenly, it said
Arrival at Unit, February 07, 2011, 6:13 am, CITY, STATE, ZIP. (It's at the post office, ready to be delivered)
Which was my old City and zip code, I'd emailed Jacquelyn my new one ten days before it shipped, and she'd confirmed that she'd updated my shipping to the new address.
No worries, my parents live there, they'll just ship it to me a state over.
Later that day, the status changed.
Now it said:
Undeliverable as Addressed, February 07, 2011, 10:22 am, CITY, STATE, ZIP
Freaking out, I called the Postal service and the local post office, to try to figure out what's happening.
Here's what's happening: It's being sent back to the OP team because of a problem with the address.
I've emailed OP sales twice, last night, and again this morning, and no one has responded to me at all.
How can I actually get in touch with someone who can fix this problem?
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