Refund Hasn't Been Processed

[sold]

I recieved my refund email and responded immediately relinquishing my pre-order slot so it can be taken by someone else. I want to order straight away in the second batch.

But my refund hasnt been processed yet. Has anyone else been waiting so long? I am starting to worry.

 

[sterling976]

I recieved my refund email and responded immediately relinquishing my pre-order slot so it can be taken by someone else. I want to order straight away in the second batch.

But my refund hasnt been processed yet. Has anyone else been waiting so long? I am starting to worry.

Looks like you received your email almost a full month ago.

It may be time to get the transaction details from gbax (reply to your refund email or give them a call at 0191 243 2253) and work with your bank to track the refund.

I received my refund email about 3 days before the refund showed on my card, but the transaction was back-dated by 3-4 days. If my statement date had been a day or two later, I wouldn't have seen it in my current online activity without looking at the previous month's statement.

 

[yosh64]

hey

Hmm, my refund took a little while to come through also, but no way near this long. I advise ya to contact the Pandora team via the reorder email address right away, hopefully they can help ya out.

Also, I read that for some people the refund didn't show as a new credit on their balance, but rather the original debit had a negative sign added to it. This wasn't the case for me, but I think you should check for this. Hmm, I think it also took two or three days just for the refund to show on my online balance, I noticed this after checking the date of the refund.

cyas