TrevorBradley
Active Member
- Joined
- Nov 6, 2007
- Messages
- 732
QUOTE
We don't like to keep posting info because it tends to be out of date within hours (then gets quoted for weeks)..
I'll try not to belabour the point. I (and others) are not trying to demand information. I am trying to help Craig & Co be more successful with their project.
The lack of dissemination of information about Pandora production is harmful to the project's success. When asked a question about production status, replying to the effect "Things are going great! Stop asking questions." sets off alarm bells. It's what companies that are having major difficulties say when things are getting out of control. I'm not saying that's what's happening here (correlation is not causation), but that's the image that's being projected to us as customers.
Yes, information gets out of date and changes quickly. That's all the more reason to have more frequent updates. I would gladly see a delay in production of a week if it meant that Craig took 5 minutes out of his busy schedule to give us a brief update once a week. This would actually *save* time: disseminating this information in a consistent fashion would cut down on the rumour mill and the paranoia substantially.
Again, this is not a demand, but a constructive criticism. As pre-orderers we have a sense of ownership in the project and feel that this is our project too. There is fear, uncertainty and doubt on the forum about the production process for a reason. I'd love to see these forums work together as a constructive force to sell the Pandora the most awesome device ever rather than have us tear each other apart over third hand rumours.
We don't like to keep posting info because it tends to be out of date within hours (then gets quoted for weeks)..
I'll try not to belabour the point. I (and others) are not trying to demand information. I am trying to help Craig & Co be more successful with their project.
The lack of dissemination of information about Pandora production is harmful to the project's success. When asked a question about production status, replying to the effect "Things are going great! Stop asking questions." sets off alarm bells. It's what companies that are having major difficulties say when things are getting out of control. I'm not saying that's what's happening here (correlation is not causation), but that's the image that's being projected to us as customers.
Yes, information gets out of date and changes quickly. That's all the more reason to have more frequent updates. I would gladly see a delay in production of a week if it meant that Craig took 5 minutes out of his busy schedule to give us a brief update once a week. This would actually *save* time: disseminating this information in a consistent fashion would cut down on the rumour mill and the paranoia substantially.
Again, this is not a demand, but a constructive criticism. As pre-orderers we have a sense of ownership in the project and feel that this is our project too. There is fear, uncertainty and doubt on the forum about the production process for a reason. I'd love to see these forums work together as a constructive force to sell the Pandora the most awesome device ever rather than have us tear each other apart over third hand rumours.
