I've been reading the comments on the Hanfree KS, from when it started slipping to the announcement of failure to all of the back and forth between the creator Seth Quest, Neil Singh, and others. I think the way iCP2 has been handled is actually significantly worse than how Hanfree was, and their debt is significantly higher. If there was someone as aggressive as Singh going after them Link may have been in pretty serious trouble - Craig wouldn't have gotten away without presence in the suit though; Singh was naming other people he to be involved knew as de-facto partners. MWeston and DaveC (assuming he ever got paid for anything, and there's a good chance he got paid for having designed the prototype case) could have been named as partners. It looks like Ryan Lucas was heading down this path as well, and I guess it remains to be seen if anyone else will.
Regarding the nature of the court case, Singh himself admits that it had a lot to do with how the project itself was specified and not necessarily implicit to all KS projects:
It’s an interesting issue and I think it does come down to exactly what is in the text… I could go into the legal analysis, but it’s really a fundamental thing of telling people what your intentions are. So if your intentions are that… look, I’m an entrepreneur, this is a risky venture for me, I’m seeing whats going to happen and I want to reward you for believing in me in some way by sending you the final product if I am successful, but here’s what’s going to happen if I’m not successful, or I’m going to do my best and I can’t make any promises… something like that would be fuzzy in terms of what you’re actually getting, but it would be honest.
(
http://www.crowdfundinsider.com/2013/01/8590-kickstarter-lawsuit-neil-singh/)
I don't know the actual specific rulings of the court case, I assume simply that he was ordered to pay the refunds and that - in combination with other debts - forced him into bankruptcy.
Personally, I think anyone who isn't an idiot (and I don't think Singh is an idiot) can and should understand the difference between buying something in a shop or making a pre-order and participating in crowd funding. You can do everything 100% right in a KS, manufacture some items to 80% completion, then find you have no money because a critical vendor rose their price on something or something else outside your control caused the manufacturing price to complete. The only way you can guarantee that the project can provide the product or a refund is by making them have the money available to match the capital. At which point it's pointless to even have crowdfunding in its current form, they'd be just as well off having a site that simply collects pre-order vouchers with tiny cash pledges. I don't think anyone wants that. And trying to get KS or an insurer to be liable seems totally unrealistic. I just don't see how this can happen without the buyers assuming at least some risk.
A crowdfunding site has to make it clear that a project may not succeed and if that happens some of the money may be gone. KS almost sort of implies this by at least having a risks and challenges section now. But they still say you should try to get full refunds from the projects and do everything they can to get out of any responsibility.
The more I think about it, the more I don't like Kickstarter (the site, not crowdfunding in general) and I'm now worried that they could cause significant damage to the concept while still coming out of it with millions before people completely lose faith in it. The level to which they refuse to address these problems, doing nothing more than trying to cover their own asses, is appalling on its own. But on top of that they do a lot of things to encourage clueless people to take on more than they can handle. I've backed a few KS projects and they've seem to gone okay so far (although I don't even really care that much about any of them), but I think this is it for me. I'm going to save my pledges for other crowdfunding sites that are at least trying to move in a better direction.
I've said some of this before, but here's some other random ideas I think could help in crowdfunding in case anyone cares (I doubt it ;p)
1) Have a site which is for nothing but manufacturing of tangible goods (that have an appreciable BOM cost), and keep it out of places like KS. KS started with artistic projects which are more like contract employment for a creative task, and I think the rules are very different for these kinds of projects - and they haven't realized this at all. This would also mean it's no place for projects trying to raise less than some minimum that's at least in the thousands of dollars.
2) Cap the pledges at the project goal (and of course by extension that means ending the fund period and disburse funds when that amount is reached). It seems like everyone involved - KS, the project creators, the backers - has a problem understanding that going well beyond your asking amount makes things harder, not easier. It totally changes the economy of scale you were prepared for. And it really annoys me when I see people say "you only asked for X but got 3X and still couldn't do it?!" They
really don't get it (and Neil Singh was doing this...). The thing that really gets me here is KS adamantly defends this practice but frankly I think they're just doing it to get as much money as possible.
3) Disallow or at the very least stop encouraging having all these extra items for pledge goals. They add a lot of unnecessary risk, complication, and distraction. Limit pledges to things that naturally come out of the goal.
4) Require a detailed project plan including specific estimations of all expenditures, and make this available to backers. This document will have to be reviewed and approved.
5) Instead of handing the money to the project when things are done, keep it in an account overseen by the crowdfunding site. All withdrawals from this account will have to be approved based on how they correlate with the project plan. New expenditures will require revising the project plan, which will require review by the crowdfunding site and will be sent out to backers. The account as well as a log of transactions would be kept publicly available to all backers. If possible, it'd actually be best for billing to be made straight from this account instead of being withdrawn to the project owner first.
6) If the project fails - which could happen automatically if communication ceases or milestone dates slip by too much - the crowdfunding site will cut off the project from the account and provide refunds based on what remains.
7) For the review process(es), have an upfront cost of a few hundred dollars or so for the project, to help make sure people are serious. I know the point is to enable people with good ideas and no money of their own but maybe sticking with people who aren't so financially dysfunctional that they can't come up with some small amount first would be for the best.
8) Provide some level of legal services - at least some kind of counsel - for projects that go under.
And then there are a bunch of other ideas about requiring drawings/BOMs/schematics/quotes/etc to be able to go forward with a large scale manufacturing project.
If anyone knows of crowdfunding sites that implement or are interested in implementing any of these things I'd be very interested in knowing. Or if they do other things I'm not aware of. I know Crowd Supply does cater more to manufacturers and has some services that help here, but I'm not sure what they do to lower risk of poor management and helping set realistic expectations among backers.