I sent my Pandora in for repair April 11th for PTOD, a cracked case, and a broken Left Shoulder button. I understand that it may have been too busy or hectic to send out a conformation email but now that it has been almost 3 months I am beginning to get worried about the whereabouts of my Pandora. It was the one that came from North Dakota, USA if that helps at all. If anything isn’t covered under warranty ill be happy to pay for those repairs, so long as i know what that status on it is .