Vertical bar of "stuck" pixels

[omega-weapon]

Hi there, I have started to encounter this problem with my Pandora. It was 2 days ago, I had it on sleep, turned it on, and started up an emulator (GBA.emu) and started playing a game. As I was playing, a black bar appeared on the right side of the screen. It didn't go away, and just assumed it was a bug in the emulator, quit out of it and it is still there, no matter what I go on to.

I rebooted, and it seemed to have gone, then all of a sudden it just appears again.

It is usually black, but when the screen is mainly black itself, it becomes a white line.

I have attached some pictures so you can see.









Does anybody have any idea? I haven't tried reflashing yet, and I haven't tried taking it apart either, but I'd like to know if anyone has an idea as to whether it is software or hardware related.

Thanks in advance.

 

[EvilDragon]

Looks like the LCD has a failure here.

It seems we need to replace it.

How old is your Pandora, is it still under warranty?

 

[levi]

Edit: Listen to ED. He knows what he's talking about

 

[omega-weapon]

I got it in November last year, so I assume it is?


Shame to hear that it's the LCD. Was hoping someone would say it was a software bug. Oh well.


What's the next step I should take to sending it to you ED?

 

[levi]

Read, and follow this guide. That should see you right.

 

[omega-weapon]

Read, and follow this guide. That should see you right.

Sorry about not replying to this thread for a couple of days. Been busy with all sorts of stuff.

I have looked over that article, however I don't see anywhere the address I need to send it to. I have the form and a note written, so it's basically ready to go, just need the address now.

Thanks in advance.

 

[EvilDragon]

Address is:

OpenPandora GmbH

Schäffbräustr. 11

85049 Ingolstadt

Germany