To be fair to the team, the person responsible for sales was very apologetic to my Mother in e-mails, and in fact - after some nagging - even went as far as to send me a gift certificate printed on some card in a polly-pocket which had my name on and everything, I mean it's probably only a MS Word job with a picture and my name typed on it, but it's a nice touch to apologise!
To answer what I was given as an IOU, it was a large box filled with Styrofoam inside which was the aforementioned gift certificate. I knew what it was as soon as I saw the picture and freaked out a little, sadly I didn't read it properly after seeing the picture and (despite having been suspicious due to it being a piece of paper, and the box was too light) I dug around in the Styrofoam for a bit in the Christmas excitement - much to my embarrassment
Still, huzzah for technically being the owner of a Pandora!
PS. I'm also a programmer, so I'm hoping to try my hand at developing some applications of my own! Although I may have to do some research on how to set up a dev environment for it...!