hclatwr
Still Fresh
I'd like to take a few minutes and thank the people at Gamepark Holdings for replacing my deffective unit that I had bought from gp32z.com.
It all started when I sent my unit back to gp32z because of a jack malfunction. Then my new unit gave me weird errors http://www.gp32x.de/board/index.php?showt...74&hl=brick.
I finally got a hold of a GamePark Holdings representative. but I got no response until I emailed EvilDragon who I think got in touch with "nhkim". After a couple of emails later I sent in my unit and I got a brand new one again, I hope this one works. Because it took so long for them to respong, GPH took care of the shipping in both ways (160$) all I had to pay is a tax fee of 4.76$, that is what I call good customer service.
It took a month and a half ... but in the end I got it back and it took 1 day for ups to ship it from their offices to mine ... witch is really amazing.
KR 19/10/2006 6:38 BILLING INFORMATION RECEIVED
LACHINE, QC, CA 20/10/2006 10:11 DELIVERY
Special thanks to EvilDragon, nhkim and Austin who personnaly took care of my RMA.
Good Day !
It all started when I sent my unit back to gp32z because of a jack malfunction. Then my new unit gave me weird errors http://www.gp32x.de/board/index.php?showt...74&hl=brick.
I finally got a hold of a GamePark Holdings representative. but I got no response until I emailed EvilDragon who I think got in touch with "nhkim". After a couple of emails later I sent in my unit and I got a brand new one again, I hope this one works. Because it took so long for them to respong, GPH took care of the shipping in both ways (160$) all I had to pay is a tax fee of 4.76$, that is what I call good customer service.
It took a month and a half ... but in the end I got it back and it took 1 day for ups to ship it from their offices to mine ... witch is really amazing.
KR 19/10/2006 6:38 BILLING INFORMATION RECEIVED
LACHINE, QC, CA 20/10/2006 10:11 DELIVERY
Special thanks to EvilDragon, nhkim and Austin who personnaly took care of my RMA.
Good Day !
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