sweetlilmre said:
I have sent the borked unit back for repair to Craig's.
Openpandora have been good in dealing with the issue but to be honest I am quite surprised this unit got through QA.
If such a unit was able to left England, they can't have real QA testing. I still read alot stuff like this, missing screws, Styli, cracked Cases, cigarette ash between case and Lid (!!!)...
Craig often mentiones the improved building quality, but the Forums speak another language, I really hope these all are just Individual cases and not a common problem of the method, how the units are assembled (I'm sure there are standardized ways to optimize assembling included effective quality control)