Lik-sang, Does Anyone Have Any Luck Contacting?

[DaveC]

I wanted to buy a few BLUs from lik-sang that my friends wanted so I e-mailed them about it. They never bothered to reply. Has anyone had any luck with them? I would hate to find out what would happen if you get a dodgy unit from them and they would ignore your exchange requests and messages.

Is there a place that sells BLUs for that cheap and actually cares about customer service?

 

[scarface]

How long has it been since you eemailed them.If your on the coast like me it takes about a week.I emailed them about payback points and it took a pretty long time.

 

[CABBAGES]

i have emailed them quite a few times and they usually email back in 1 or 2 days. But i think once they took a little longer. oh and you need to buy at least 10 for a discount.

 

[EvilDragon]

I emailed them about 10 times and got an answer every time one or two days later.

 

[Mosch]

Same here, I had an answer the next day.

 

[Squidge]

I've contacted Lik-sang about 4 times, and always got a reply the next day and once the same day.

 

[Aiken]

If you send a question refering to an order they answer faster than a generic question.

Anyway you dont need to contact them in order to get discount, i think it's automatic.

In the gp32blu page near the sale price they say : "Buy 10 and get 6.06% discount".

I dont think you'll get much contacting them by email, but it depends on how
many friends you have !!!

Aiken

 

[DaveC]

I e-mailed them a few days ago as I was going to order 10 to get the discount as my friends were interested in getting them. I guess they just don't like me or something, as they just ignored my message.

 

[DaveC]

Has anyone ever got a defective unit from them and if so did they exchange it without giving you the run around?

 

[Nothingface5384]

when i contacted them about shipping/dilivery they contected me within a day...probly was less though
...just still waiting on my gp32blu...week and a half gone buy...hopefully be about 3 weeks for shipping

 

[TandeM]

Has anyone ever got a defective unit from them and if so did they exchange it without giving you the run around?

Well, my BLU arrived with a ratchety L button and dead R button. Lik-Sang's returns department replied to my messages within 12 hours every time, and actually mailed the replacement before requesting the defective unit in return.

EMS is currently 1 day late in getting it shipped, though...

 

[Squidge]

when i contacted them about shipping/dilivery they contected me within a day...probly was less though
...just still waiting on my gp32blu...week and a half gone buy...hopefully be about 3 weeks for shipping

I used the cheapest delivery option they had (Global Priority $10), and got it in 7 days