b_o_b
Advanced Member
- Joined
- Sep 7, 2010
- Messages
- 1,493
I'd like to warn you all not to buy from http://www.isharegifts.com. Never faced so much lies, false promises and amateurism ever...
Let me tell you what happened:
Dec 27th 2011 ordered and paid a JXDS7100
On their site they said it had a capacitive screen.
Dec 29th 2011 I received a mail and they liked to know what color I would like to have (probably their first attempt to stall my delivery)
Dec 30th 2011 They sent a mail and told me they would ship the JXDS7100 that day
Jan 1st 2012 They updated their site, added a resistive screen and gave the option to buy a resistive for 25$ more. I then sent them a mail asking them to confirm they would send me a capacitive version and I also told them I thought is was strange they asked 25$ more for a resistive screen.
Jan 1st 2012 A reply from isharegifts. They told me I ordered a resistive version but I could update to a capacitive version if I paid 25$ more and they would send the tablet that day.
Jan 1st 2012 I paid 25$ and sent them a mail
Jan 3rd 2012 They came back to me saying they received the money and they would send the device via hongkong air mail Jan 4th. They also updated their site, showing a capacitive screen costed an additional 25$
Jan 4th 2012 I wondered why I didn't see that the device was sent yet on their site and sent a mail to isharegifts. They replied they sent it and gave me a tracking number. (on their site the status was still processing)
Jan 11th 2012 Again I sent a mail and asking them why I couldn't see my order on the hongkong air mail site yet. http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
Jan 11th 2012 They replied it could take longer due to the Chinese new year.
Jan 18th 2012 Again I requested an update and told them it was taking very long for an order to even show on the hongkong airmail site and asked them if it was normal that it took this long during Chinese new year.
Jan 19th 2012 I received a mail from them telling me it was very normal it took this long and I needed to wait for 2 more weeks (I would receive it soon)
Jan 19th 2012 I replied I would wait for another 2 weeks.
Feb 4th 2012 I sent them a less friendly mail urging them to make inquiries where my order was.
Feb 6th 2012 I created a paypal complaint and gave them an option to give me proof they have sent the order or return money.
Feb 6th 2012 Very shortly after the paypal complaint I received an email and they offered me to resend the tablet. I only needed to send them my shipping address.
Feb 6th 2012 I asked them what they meant with 'resend' and asked them if they have sent it or not.. If not, I urged them to refund the money.
Feb 6th 2012 A couple of minutes later they refunded the money.
My conclusion is that they didn't have any stock and tried to stall as long as possible until they would receive a new delivery from JXD. Gave me a false tracking number and just hoped I would wait this long and wouldnt ask for a refund.
Not sure if this is the case, but whatever is the reason I don't trust them. So basically my advise is not to buy there if there are alternatives even if that costs a bit more.
Let me tell you what happened:
Dec 27th 2011 ordered and paid a JXDS7100
On their site they said it had a capacitive screen.
Dec 29th 2011 I received a mail and they liked to know what color I would like to have (probably their first attempt to stall my delivery)
Dec 30th 2011 They sent a mail and told me they would ship the JXDS7100 that day
Jan 1st 2012 They updated their site, added a resistive screen and gave the option to buy a resistive for 25$ more. I then sent them a mail asking them to confirm they would send me a capacitive version and I also told them I thought is was strange they asked 25$ more for a resistive screen.
Jan 1st 2012 A reply from isharegifts. They told me I ordered a resistive version but I could update to a capacitive version if I paid 25$ more and they would send the tablet that day.
Jan 1st 2012 I paid 25$ and sent them a mail
Jan 3rd 2012 They came back to me saying they received the money and they would send the device via hongkong air mail Jan 4th. They also updated their site, showing a capacitive screen costed an additional 25$
Jan 4th 2012 I wondered why I didn't see that the device was sent yet on their site and sent a mail to isharegifts. They replied they sent it and gave me a tracking number. (on their site the status was still processing)
Jan 11th 2012 Again I sent a mail and asking them why I couldn't see my order on the hongkong air mail site yet. http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
Jan 11th 2012 They replied it could take longer due to the Chinese new year.
Jan 18th 2012 Again I requested an update and told them it was taking very long for an order to even show on the hongkong airmail site and asked them if it was normal that it took this long during Chinese new year.
Jan 19th 2012 I received a mail from them telling me it was very normal it took this long and I needed to wait for 2 more weeks (I would receive it soon)
Jan 19th 2012 I replied I would wait for another 2 weeks.
Feb 4th 2012 I sent them a less friendly mail urging them to make inquiries where my order was.
Feb 6th 2012 I created a paypal complaint and gave them an option to give me proof they have sent the order or return money.
Feb 6th 2012 Very shortly after the paypal complaint I received an email and they offered me to resend the tablet. I only needed to send them my shipping address.
Feb 6th 2012 I asked them what they meant with 'resend' and asked them if they have sent it or not.. If not, I urged them to refund the money.
Feb 6th 2012 A couple of minutes later they refunded the money.
My conclusion is that they didn't have any stock and tried to stall as long as possible until they would receive a new delivery from JXD. Gave me a false tracking number and just hoped I would wait this long and wouldnt ask for a refund.
Not sure if this is the case, but whatever is the reason I don't trust them. So basically my advise is not to buy there if there are alternatives even if that costs a bit more.
