NickLoTurco
Member
Just wanted to post some positive info on the OP team. For a start Jac has been excellent throughout, so friendly and always humourous despite probably being stressed out half of the time.
I received my second Pandora saturday just gone (first had the purple screen LCD ribbon issue), I only had to wait 2 weeks for a new one. Unfortunately my new one has a slight issue with recognising diagonal lefts on the d-pad. Craig got back to my PM within minutes and has sent a new keymat out in the post.
I know it's not good having two defective units but I must say the help I've received has made up for it (just!). The more these guys learn the better they'll become, I hope their company can become huge not just for them but for all of us, so we can say we were there at the beginning. I didn't mean to become this cheesey so I think I'll leave there!
Cheers guys. (Here's hoping that new keymat solves the problem or I'll be effin furious!!!!). Joke.
I received my second Pandora saturday just gone (first had the purple screen LCD ribbon issue), I only had to wait 2 weeks for a new one. Unfortunately my new one has a slight issue with recognising diagonal lefts on the d-pad. Craig got back to my PM within minutes and has sent a new keymat out in the post.
I know it's not good having two defective units but I must say the help I've received has made up for it (just!). The more these guys learn the better they'll become, I hope their company can become huge not just for them but for all of us, so we can say we were there at the beginning. I didn't mean to become this cheesey so I think I'll leave there!
Cheers guys. (Here's hoping that new keymat solves the problem or I'll be effin furious!!!!). Joke.
).
