Sales DragonBox Shop Not Responding to Ticket?


dgame

Active Member
Joined
Oct 1, 2006
Messages
945
I submitted a Ticket on August 30, 2020 and have not received a response from the DragonBox Shop. How long do they take to respond? Thanks
 

Humblebeaver

Still Fresh
Joined
Oct 25, 2019
Messages
10
Any update on this? Did your ticket ever get answered? I had to cancel my order due to financial turbulence and I'm worried it's not going to be answered in time to matter.
 

EvilDragon

Administrator
Staff member
Joined
Mar 4, 2003
Messages
29,596
Age
43
Location
Ingolstadt
It takes about 1 - 2 weeks right now, until I reply to a ticket.
I'm pretty stuffed with work, so I'm mostly using the weekends to reply to tickets, I don't find the time doing that during the week.

For anything where you need a fast reply, please use the shops live chat service (WhatsApp is fastest).
 
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