Sales DragonBox Shop Not Responding to Ticket?


Active Member
Oct 1, 2006
I submitted a Ticket on August 30, 2020 and have not received a response from the DragonBox Shop. How long do they take to respond? Thanks
Any update on this? Did your ticket ever get answered? I had to cancel my order due to financial turbulence and I'm worried it's not going to be answered in time to matter.
It takes about 1 - 2 weeks right now, until I reply to a ticket.
I'm pretty stuffed with work, so I'm mostly using the weekends to reply to tickets, I don't find the time doing that during the week.

For anything where you need a fast reply, please use the shops live chat service (WhatsApp is fastest).