Debs resigns


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hdonk

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Well that sucks - I don't know how the people sending abusive emails to strangers on the 'net can live with themselves.

Anyway - thanks for the help from someone who appreciates you efforts.
 
Something to do with the ICP2 Kickstarter campain.

Don't think this is related to the Pandora project directly, so not sure why it is posted in this subforum ..
 
Source?

To be honest, Debs was better off without that job - it must have been soul-destroying trying to deal with the fallout from Craig's financial misadventures.

D.
 
Is Jacquelyn still there.??...she was so nice.
 
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sry to ask but whats going on? Haven't been following progress. Last time I checked it looked good, with backlight and such..

I'm feeling sorry for Debs - too much jerks out there -.-

Thats one good reason for anonymity and various e-mail accounts!
 
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I am actually getting pissed off at some of the comments towards Craig. "Abusive emails do not simply appear". I will be the last person to defend Craig's actions, but the suggestion that if he had been more forthcoming with updates then there wouldn't have been as many is completely absurd. Don't get me wrong, it is definitely correct, but no one, not even Craig no matter how much some people think he deserves what comes to him, NO ONE is responsible for the actions of another. These people chose of their own free will to send nasty letters, Craig did not hold a gun to their heads, they made a choice. They could have sent polite letters asking for updates, they could have done some of their own research and sent chocolate to Debs in consolation for having to put up with a shitty position. They could have done a lot of things. They chose nasty email and while Craig could have mitigated it with more updates he IS. NOT. RESPONSIBLE.

If I could change one thing about society it would be this: you are responsible for your own actions. When given a fair choice, own your choice. Don't say "he made me do it", especially when that choice turns out to be wrong.

(I specify "fair" choice because there do exist "cake or death" choices, or perhaps "nasty email or death" would be a better analogy, but those are usually triggered by the choice that another person has made. The other person has chosen to put a gun to your head. This is not such a situation.)
 
I am actually getting pissed off at some of the comments towards Craig. "Abusive emails do not simply appear". I will be the last person to defend Craig's actions, but the suggestion that if he had been more forthcoming with updates then there wouldn't have been as many is completely absurd. Don't get me wrong, it is definitely correct, but no one, not even Craig no matter how much some people think he deserves what comes to him, NO ONE is responsible for the actions of another. These people chose of their own free will to send nasty letters, Craig did not hold a gun to their heads, they made a choice. They could have sent polite letters asking for updates, they could have done some of their own research and sent chocolate to Debs in consolation for having to put up with a shitty position. They could have done a lot of things. They chose nasty email and while Craig could have mitigated it with more updates he IS. NOT. RESPONSIBLE.


If I could change one thing about society it would be this: you are responsible for your own actions. When given a fair choice, own your choice. Don't say "he made me do it", especially when that choice turns out to be wrong.


(I specify "fair" choice because there do exist "cake or death" choices, or perhaps "nasty email or death" would be a better analogy, but those are usually triggered by the choice that another person has made. The other person has chosen to put a gun to your head. This is not such a situation.)
People get angry when they feel they have been abused financially. They also might say or do things they normally would not when it comes to the almighty pound.. It's human nature...deal with it please and stop yelling.
 
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It's sad to see Debs going, but I can fully understand that, as it must've been horrible to work with all those angry eMails.

However, based on my experience, if there would've been more updates and transparent information, those mails would've been fewer, better to reply to (nothings worse than getting tons of mails about the current status and not being able to tell them anything about it) and generally more friendly.

I never had issues with all my preorders, as I kept them in the loop, while Craig reported he got many angry mails, so something must've made the difference here.

What I certainly don't like is Craigs style of posting updates.

He could've written something like "Sadly, Debs has resigned from her job today, as she got a lot of angry emails. We're sorry if email replies will take a bit longer right now. Please be sure we're doing the best to deliver the iCP2 as soon as possible to you. We're wishing Debs all the best."

This would've explained the fact that Debs has gone.

Instead, he made a Craig-Like post, that sounds like it's the backers fault she left... and now they're even more angry and pissed off than before.

Yes, of course, she left because she got many shitstorm emails. However, as other posted at the Kickstarter comments section: Delays are not the real problem and cause for sending such mails. They most likely will happen when there are delays and no updates, no communication, no anything.

Craig was the one who could've prevented those shitstorm emails with more updates and information.

Not all of them, but quite a lot in my opinion.
 
EvilDragon said:
Craig was the one who could've prevented those shitstorm emails with more updates and information.
Not all of them, but quite a lot in my opinion.
He could have learned a lot from his previous mistakes, but instead he's doing them all over again. Its like he won't admit he made mistakes. Everybody makes mistakes so thats not the problem.
 
You should also probably know that Debs has had enough of the abusive emails and has resigned as of today.
 

I really don't know how some people thought sending abusive and ultimately pointless emails would make components arrive faster.
-  Neelix
 
You should also probably know that Debs has had enough of the abusive emails and has resigned as of today.
 

I really don't know how some people thought sending abusive and ultimately pointless emails would make components arrive faster.
-  Neelix
They were not thinking clearly rather they were blinded by the fear or anger of getting scammed,loosing money,being ripped off ,,etc. 

If you are the CEO of a company and there are production problems that have not been able to be remedied for years/months then it becomes the fault of the one in charge. These problems start from the bottom of the pyramid and elevate to the top tier which in this case is Craig. Craig is totally responsible for any negative behavior or cause and effect that happens at this point. Wether it be angry emails or lawsuits!!!!
 
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People don't like getting ripped off. Sometimes telling the company off helps them feel better even if it doesn't help them get their product faster.

Unfortunately the person behind the e-mail address has to deal with it regardless of their level of accountability in the business.

I know for a fact there were some idiots who addressed Debs personally with their insults, I'm sure that's what drove her over the edge. Some people are just that self-centered, all they can think about is the tragedy of losing ~$70-100 and think anyone remotely involved is a monster worthy of their assault.

But I also agree that maybe if Craig took the time to at least to respond to some of the e-mails directly instead of hiding behind his staff there'd have been fewer escalations directed at them.

The whole thing is all the more sad if Debs was volunteering. But if she was actually taking a salary off of iCP2's KS money it's probably for the best that she resigned, nothing against her getting paid but it can't be good running that over budget indefinitely (unless her salary would have been funded by other money)
 
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Some people are morons. Simple as. Sending hate mail would and has logically achieved nothing. People get used to expecting everything now, on tap all the time. Give me the latest this and the latest that, now, now.

Craig is in the shit again due to his lack of communication. He should have just posted regular level headed updates on kickstarter. Still ALL THE PEOPLE WHO BACKED THE ICP2 HAVE E-MAIL ACCOUNTS AND THEY GET THE ICP2 UPDATES IN THEIR INBOX WHICH IS PRETTY CONVIENIENT.

Well i know i will get my icp2's eventually but those who are not familiar with craig or openpandora may not think the same.

Storm in a teacup, let's hope nobody drowns...
 
I always thought it was strange that such a small company with debts could still afford to have two additional employees.   
 
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