Hello! I'm a very new user and I want to apologise in advance for asking stupid questions. It's just that I have a problem and I really need help.
The problem I have is when I connect my Caanoo to a computer to move/copy games and multimedia data. I connect my Caanoo with the USB cable and the touchscreen displays that the USB has been connected. I thought I could then check the state of the Caanoo (or external memory) using the PC and move/copy games and multimedia data but I get a message saying that the USB device has not been recognised and that the USB device attached to this computer has malfunctioned, and that Windows does not recognise it. The device is shown as an unknown device and I'm recommended to try reconnecting the device and if Windows still does not recognise it, to replace it.
I searched the I Need Help [Caanoo] forum and have read the relevant posts and tried everything I can understand in them. I've tried dozens of PCs with different versions of Windows in work and get the same response from all of them. I've tried dozens of Apples with different OS but get nothing at all, not even a message.
My Caanoo is just great, as is the USB cable and the 4G SD card game pack (which all the computers read and recognize when you insert it in their SD slots) it's just that when I put them all together I get a problem.
As I said, I'm a very new user and I really am sorry for asking for help but if you could help me I would be indebted to you. Thanks.
The problem I have is when I connect my Caanoo to a computer to move/copy games and multimedia data. I connect my Caanoo with the USB cable and the touchscreen displays that the USB has been connected. I thought I could then check the state of the Caanoo (or external memory) using the PC and move/copy games and multimedia data but I get a message saying that the USB device has not been recognised and that the USB device attached to this computer has malfunctioned, and that Windows does not recognise it. The device is shown as an unknown device and I'm recommended to try reconnecting the device and if Windows still does not recognise it, to replace it.
I searched the I Need Help [Caanoo] forum and have read the relevant posts and tried everything I can understand in them. I've tried dozens of PCs with different versions of Windows in work and get the same response from all of them. I've tried dozens of Apples with different OS but get nothing at all, not even a message.
My Caanoo is just great, as is the USB cable and the 4G SD card game pack (which all the computers read and recognize when you insert it in their SD slots) it's just that when I put them all together I get a problem.
As I said, I'm a very new user and I really am sorry for asking for help but if you could help me I would be indebted to you. Thanks.