WizardStan said:
Locri Epizephyrii said:
Also, I realize that whatever case manufacturer this is in China has worked for some big shops, but they absolutely suck. Whatever happened to "as soon as it's ready we can pump out 10,000 in a week"? They were ready at the beginning of February and it sounds like they haven't gotten a damn thing more done with the Pandora cases to date. March 22nd? Really? That's nearly 3 weeks from now! How inept is this factory that they can't give a proper timeframe ever?
<harsh>Ah, so the problem is you have a poor memory and impossible expectations, and that is Craig's fault.</harsh>
Seriously now, it was never 10'000 in a week, it was always at most 1000 per day. That's 10'000 in two weeks. And they weren't ready the beginning of February, they were apparently ready the 8th of February, but with the approaching holiday it was (wisely) suggested they wait. Yesterday was the first time they could have actually produced any cases. March 1st + 10 working days = shipping sometime around the March 12th weekend, plus a 7-10 day shipping = March 22nd. It couldn't possibly happen any sooner. Well, if they only did 4000 before shipping, it could probably be a week sooner, but that may not be an option.
Nonsense, my memory is fine. Ok, so I slipped up saying 10,000 in a week but it still was about 1,000 per day which means at 5,000 in a week which would be the full case load for the first batch of Pandoras. I will apologize about that little slip up, but the base fact that from everything we've been told OVER AND OVER again it should only take a week to produce the cases once the it was green-lighted. I didn't say the cases were ready before the beginning of Feb, I said at the beginning (which was close enough to the 8th that I assumed I wouldn't have to be so specific, but if you want super-exact specifics I can do that as well). At first we were told that as long as we gave a go-ahead before Feb 8th everything would be fine. Then that devolved into "well, they'll do as many cases as they can" which of course devolved into "nothing got shipped" and judging by how long it'll take the factory to get the cases sounds an awful lot like "we didn't bother doing anything for this company whose cases have been delayed over and over again despite promising otherwise". Now not only is it the week to produce the 4,000 cases but it's also whatever time is involved in finishing the cases where that was repeatedly ignored in previous discussions up until things that happened around Feb 8th.
craigix said:
These messages about 'but why didn't you know' 'this is bad management' 'you don't know about manufacturing' is actually your own naivety about the industry.
We were originally estimated a far far lower figure for assembling the units which inexplicably ballooned to over double with no real explanation. Maybe they just don't have time to assemble the units. Maybe they don't want to. Maybe there is more money elsewhere.
So you're saying it wasn't naive to expect the cases would be a simple thing to do? You're saying it's not naive to not do research into Asian manufacturing processes and relying on what the company is saying without having a translator to ensure good communications from the get go? You're saying it's not naive to constantly release dates which in hindsight seem completely unrealistic rather than at least honestly saying "we don't know"? And that the fact that most of the news updates about what is actually going on is spread out in vague, sometimes unrelated posts in snippet form that gets digested into an unofficial blog?
I can understand someone admitting that lots of things went wrong and they'll try their best to do better next time and learn from it. I'm ok with that, mistakes happen. It's how we learn and grow as humans. But to say that the OPT hasn't been rather naive about parts of the process only to get smacked down repeatedly by delays that they hadn't anticipated because of lack of previous knowledge about the process is lame. I'm not blaming it all on OPT, you've had some horrible luck and there is no denying that. That said, there is a reason that the "two more months" meme is so prevalent and has pretty much borne out every single time.
And don't mistake me. I'm not some crazy that thinks the Pandora is vaporware. I trust that the OPT is doing exactly what they say they are and it looks like a fantastic console and I look forward to working on it in the future. And that's probably why this irritates me so is because the anticipation has built up since the pre-order to a ridiculous level. But seriously, from the outside view it looks like there have been several delays that have been caused by the mis-management of the project, not just random crap that happened.
I sincerely hope that nothing else goes wrong between now and the time that it gets released and I've held my tongue so very very long about this, but at this point it's hard to not express some disappointment in how things have gone.
Edit: I forgot to add: The factory gave you a quote and then reneged and gave you a higher quote? I agree with the others that this sounds like a "go away" quote. This information at least sounds better than the previous impression given which was "we finally got a quote and it was way high, so we are changing things yet again".