Prometheus said:
Saying that they're about to ship the thousandth unit doesn't, to me at least, read as being the same thing as implying that one thousand customers have received a unit each, no.
Your mileage may vary, of course - I simply read "
we are about to ship the 1000th unit" literally, as I can't see any other way of reading it.
It seems a little pedantic, but yes you are right, and I have to admit that with all the maths I am being pedantic too. However, I still think that most people reading would think that the 1000th unit will very soon in the hands of a customer, and that more-or-less everyone ordered a single unit, implying that almost 1000 customers have units.... and that is what is misleading.
However, I am supposedly 400-500 in Craig's order queue, and haven't yet received a unit, and am not alone.
Let's say that I am at position 450, to take the median of my estimated position, then my actual position out of 1000 would be 620 if everyone ordered one unit (i.e. 450*(4/3) + 20). For my actual position to be 1001, i.e. assuming I am the very next one to receive a pandora, which I doubt, everyone before me would have had to have ordered 1.62 units (1000/619), or putting it in another (perhaps clearer) way, every second person before me would have to have ordered more than 2 (2.2 in fact) pandoras, both of which, to my mind, seem highly unlikely.
Which brings me back to my original point - that it just seems impossible for them to have shipped 1000 pandoras, unless a significant proportion of them have been returned after shipping and replacements shipped out to the same person, which again is misleading.
Supposing a combination of factors, we could say that an arbitrary number of people before me in the queue ordered 2 units, e.g. 150 (and even this seems high). That makes 300 pandoras for 150 orders. So then I still have 620-150 = 470 orders to go before mine, and there are 700 pandoras left. So if 230 of the remaining 700 failed, I will not get a pandora. And that is still a very high failure rate (23%). And with any failure rate, they are still not being entirely honest if they say they have shipped 1000 units. The exact truth would be 'we have shipped 1000 units, but a few hundred were faulty and got sent back'. Even if it's the truth, it's not the whole truth.
I'm really not trying to bad mouth the team here (well, I actually am doing that, but I really didn't want to), and I know my figures and sums will never exactly reflect reality, but they do show that something is awry. It'd actually be really nice if someone could explain to me how I'm wrong or how I missed something significant - but I just can't see it myself right now, and I think I just snapped. The only way all they say can be true is if they actually have some 300 faulty units sitting around which have been shipped and then returned, or they have really messed up the queue position estimates so badly that they basically mean nothing. Otherwise I, and many others, really should have one by now. After very nearly two years of waiting since ordering it is just kind of annoying that they are glossing over the facts in their marketing gumpf and telling people all is well, when clearly thousands of paying customers are still patiently waiting. Not providing all the information about exactly what is happening with production I can forgive, I know they are busy and stressed and worried, but misinformation in this way really gets to me and seems unfair and disrespectful to the people who have so much faith in them and their project and who they are reliant upon for success. What _really_ gets me is I didn't even get sent the damn happy email about this 1000th unit being shipped. :angry:
Saying all that, there is nothing I can do except drop my order, and I am still going to just sit here and wait like a chupa chup.
And, I guess, as they are a company, what do I expect? What would I do in their position?
I guess I'm asking for it by ranting on a public board like a chump, so bring on "what's your order number", "we dont want you as a customer anyway so go away", "cancel your order then", "even if you win you're still retarded", "someone got up on the wrong side of bed" and all the other jokes and memes!
Sigh. Definitely time for a cigarette break.
