Need help with RMA shipping!

[DrHAX]

Not exactly sure if this is the right place.. I think it is?  :blink:

Basically I have two pandoras.. that are not in full operational condition. The screens are black on both. I suspect its the coil or the cable. I was holding off on RMA'ing the first one until the aluminum cases came out.. but my second got the same issue my first one did.   I can't live without my pandoras.. and my fiancee wants to borrow one so time to send them to get fixed..

Okay now onto the issue at hand! I'm in the states and shipping via USPS.. (cheapest option from what I can see? :wacko: )

Now here is where I'm having issues

• OpenPandora GmbH
  
• Schäffbräustr. 11
  85049 Ingolstadt
  Deutschland / Germany
• Email: shop@dragonbox.de

Thats the address taken from the dragonbox website and somebody gave to me here on this forum.   Now heres the issue... I need to fill out this

and it isn't accepting "Schäffbräustr. 11" as a valid address.. I feel like i'm missing something.

I feel stupid.. and I need some help    :unsure:   :wacko:   How do I fill out this?  :huh:

 

[EvilDragon]

Try Schaeffbraeustr. The form might not like Umlauts.

 

[rygD]

If we are planning on sending a Pandora in for RMA do we need to do anything on the shop site, or is including the form in the box with the Pandora all that is required?

 

[EvilDragon]

http://www.openpandora.org/downloads/RMASheet.pdf

That's it

 

[DrHAX]

Try Schaeffbraeustr. The form might not like Umlauts.

This worked! Thank you.