Correspondence update...
21st Dec:
Thank you for contacting Play-Asia.com.
I am very sorry. Actually we just summarized the result for the testing
process, it may a bit short from your point of view.
Besides, the given link is relating to the compatibility issue of the old
model (GP2X-F100) and it may not be the same as the new model (GP2X-F200).
If the console is defective, how can we explain why 'Kingmax 2GB' can be
detected and the data inside can be accessed?
Also, since the MAME game is some kind of homebrews, we cannot guarantee
if all of them can work smoothly with the console. Did you test the other
functions with the sd card, e.g. playing movie, access image file?
If you have any further questions, please do not hesitate to ask.
Best regards,
Tony
Play-Asia.com
Tony,
Yes, I couldn't play movies.
MAME is "homebrew" but there are plenty of GP2X-F200's playing MAME with no problems.
What link are you referring to? If it is
http://www.gp2x.co.kr/ then please go to the website and click the F200 link and view the specifications where it states - Storage: SD Card.
Please, don't summarize the testing process reply and tell me everything you tried.
Here are the options I am willing to consider:
1. Refund my money
2. Send me a new GP2X-F200
3. Send me back my GP2X-F200 and the Kingmax 2GB card, and if it works I will pay for the SD card and the delivery.
24th Dec:
Thank you for contacting Play-Asia.com.
I am very sorry. Since the testing results show that the console still
works fine with sd card, I am afraid we can only send you back the
original console as stated in our previous emails.
'Please be reminded if the console still works fine after testing or if
there is any physical damage, we can only ship back the original item and
may need to charge you the shipment fee for returning back.'
Normally we will need to charge you the shipment fee for returning back,
but after considering your case, we can waive this fee and we can return
it by registered airmail free of charge. Can you please provide us the
complete shipping address for verification?
P.S. Since the console works fine with 'Kingmax 2GB' sd card, it's
probably related to the compatibility issue. Unfortunately, we are not
able to ship out other products without receiving the payment. We kindly
request for your understanding.
If you have any further questions, please do not hesitate to ask.
Best regards,
Tony
Play-Asia.com
Tony,
This is not acceptable. I wish to have a refund.
You have not detailed your testing process as requested, therefore I can only assume that putting a SD card in my GP2X-F200 and viewing some photos and movies is all that you have done.
This unit obviously has a defective SD card reader as it is not able to read all SD cards. Compatibility is not a viable argument when the GP2X-F200 claims to read SD cards.